Field Service Technician (M&E) | 5 Day | Ubi / Islandwide [2868]
Summary
On-site technician servicing and repairing CNC and laser machines, installing equipment, and providing customer training across Singapore and overseas.
Field Service Technician (M&E / Industrial Machinery)
- Working Days: 5 days | Monday – Friday
- Working Hours: 9am – 6pm
- Salary: $2,000 - $2,600
- Location: Ubi (Office) / Islandwide
Responsibilities:
- Troubleshoot, service, and repair CNC and laser engraving/cutting machines supplied by the company.
- Perform machine demonstrations, material testing, sample production, and engraving/cutting applications for customers.
- Install and commission new equipment according to specifications to ensure proper functionality and performance.
- Provide customer training on machine hardware, software operations, and basic maintenance procedures.
- Support customers with after-sales service inquiries, spare parts requirements, and maintenance-related assistance.
- Promote and process spare parts sales as well as annual preventive maintenance service contracts.
- Prepare and submit detailed service reports upon completion of service activities.
- Coordinate with the Sales Department regarding customer service requirements and technical support matters.
- Travel overseas when required to carry out installation, servicing, training, and technical support duties.
- Carry out any other ad hoc duties assigned by the company or immediate superior.
Requirements
- ITE, Nitec, Higher Nitec, or Diploma qualification in Engineering or a related field.
- Possessing basic knowledge of CAD/CAM software will be an advantage.
- Possess basic understanding of electrical, electronic, or mechanical systems.
- Training will be provided for machine software, operation, and maintenance.
- Willingness and ability to travel overseas when required.
- Possesses own transport (Motorbike or Car) will be an advantage
Lester Ong Yu Xuan | Reg No : R26162868
The Supreme HR Advisory Pte Ltd | EA No. : 14C7279