Field Service Technician

Location: New Berlin, WI
Department: Service | Type: Full-Time, Non-Exempt

Join a Company Driven by Integrity, Teamwork & Customer Passion

At Nassco, we’re passionate about helping our customers succeed—and our Service Technicians are a key part of that mission. You’ll join a team that values integrity, teamwork, and customer passion, and you’ll find yourself in a supportive environment where your ideas matter, your contributions are recognized, and growth is always encouraged.

If you enjoy mechanical work, solving problems, and building strong customer relationships, this is a place where you can thrive.

Why You’ll Love Working With Us

• Be part of a company that centers its culture around integrity, teamwork, and customer passion.
• A collaborative, supportive environment where your voice and expertise are valued.
• Opportunities for growth and continuous learning, including manufacturer training.
• Competitive pay and a strong benefits package to support you personally and professionally.

What You'll Do

In this hands-on role, you’ll troubleshoot and repair industrial and commercial cleaning and packaging equipment, ensuring customers always receive reliable, high-quality service. Responsibilities include:

• Testing equipment (vacuums, floor scrubbers, sweepers, etc.) to determine issues.
• Repairing or replacing parts, performing adjustments, and retesting equipment.
• Completing detailed service reports for every job.
• Maintaining a clean, safe, and efficient work area.
• Traveling to customer sites to perform repairs and build strong relationships.
• Setting up and testing new equipment prior to delivery.
• Supporting fellow Service Technicians and other departments as needed.