Field Service Technician

The ProPump & Controls, Inc. Field Service Technician is responsible for service, installation, and repair of automated pump stations, pump controls, piping, valves, and related equipment, within their assigned operating area. They are expected to identify opportunities for both new equipment and service sales, and work with both their Regional Field Service Manager and the Inside Sales Manager, as required, to secure orders for the company. As a representative of the company in direct contact with end-user customers, the Field Service Technician is expected to conduct themselves in a highly professional manner at all times.

Responsibilities of a ProPump Field Technician Include:

• Troubleshoot mechanical and electrical issues on automated pump systems.
• Use a multimeter, process meter, megger, vibration meter, laser alignment tool, and other instruments to diagnose pump motors and controls issues.
• Instruct customers on proper procedures for operating and maintaining equipment.
• Install pump stations, pumps, and motors using cranes and other heavy equipment.
• Set up and maintain telemetry networks utilizing radios, cellular modems, DSL lines, etc.
• Perform pump station preventive maintenance, including

--Lubricate motor bearings --Change oil in turbine motors --Re-pack pumps --Inspect and rebuild hydraulic control valves --Inspect and clean wye strainers and filter screens --Inspect pump screens and wet well with the use of an underwater camera --Measurement of pump and motor performance using

• Promote sales of company products and services to solve customer problems.