Field Service Technician

Position Summary: Performs repairs and modifications on aircraft seats and components. Provides a variety of on-site technical support tasks at the Boeing customer site.

Essential Duties and Responsibilities include the following, other duties may be assigned:

• Utilizing blueprints, Customer Maintenance Manuals, repair orders and other related technical data, performs repairs and modifications on seats.
• Maintains status logs on all items requiring repair. Documents and follows internal processes for receipt, repair, handling, storage, packing, preservation and delivery of repair parts.
• Orders, receives and stocks parts from Germany. Keeps track of all items and the status of all parts under repair and all other customer-supplied product.
• Completes all related documentation required by the Company, the FAA and the customer.
• Communicates with customers and engineers concerning the status of repairs.
• Handles and investigates BFE (Buyer Furnished Equipment) issues in a manner that ensures customer satisfaction while minimizing the cost to the Company.
• Attends customer production meetings, and assists customer maintenance operations in the removal, repair and reinstallation of RECARO seats.
• Conducts training for customer maintenance personnel on the various aspects of RECARO seats.
• Travels to Boeing to repair seats, resolve customer concerns as well as engineering discrepancies.
• Provides input to Engineering concerning seat component design issues, proposals and revisions.
• Follows-up on changes to drawings and other documentation.
• Must become airbag certified via AMSAFE
• Other duties as assigned.