Field Service Technician

Repeat Business Systems is looking for a positive, outgoing and customer friendly Copier Service Technician to join our fun, competent and growing organization.

Repeat Business Systems is a Technology Solution and IT Managed Services Provider. We are a vibrant (and growing) technology leader with a big heart keenly focused on service, integrity, and a true partnership. We work as a team focused on providing outstanding client service to small/medium/large businesses throughout the Capital Region, Southwest and Central NY. We look for team members who are personable, highly competent, self-confident, and able to adapt to new situations quickly and who possess high levels of integrity and character. Also, the ability and aptitude to learn new skills.

We offer an excellent benefit package including health insurance, 401k/matching, paid holidays, paid time off, vision, dental and fun monthly activities as well as an amazing work environment.

The main responsibilities of this position include, but is not limited to, traveling to customer sites to troubleshoot, diagnose and resolve copier/printer maintenance and repair issues, in a designated territory. You will be required to manage and maintain and accurate inventory of parts, tools and supplies. We pride ourselves on our high standards of customer service. You will be required to maintain that level of customer service satisfaction and to meet these goals in a timely, courteous, and cost effective manner.

The required qualifications for this position are general mechanical and volt meter experience. Proficiency with MS office applications, outlook, and basic networking. Strong communication skills in working with technical and non-technical people is desired. Must be self-motivated, able to perform with little direct supervision and have excellent time management skills.

A degree in Electrical Technology along with familiarity of printer/scanner networking is a plus.