Field Service Technician
About Us
Support Tech LLC is a trusted technology services provider delivering tailored IT solutions to businesses across industries. Our mission is to keep our clients running smoothly through professional, hands-on support and cutting-edge technical services. Learn more about us at supporttech.com.
The Opportunity
What You'll Do
Provide on-site IT support, including installing and configuring network equipment (switches, routers, firewalls, servers).
Perform structured cabling (CAT5e, CAT6, Fiber) and other low voltage wiring.
Handle data center support, including routine maintenance, diagnostics, and hardware deployment/troubleshooting.
Install and maintain security systems (CCTV, access control) and audio/visual (AV) systems.
Troubleshoot and resolve hardware, software, and connectivity issues and accurately document all service tasks.
Requirements
What We're Looking For
2+ years of hands-on technical field service experience with a strong understanding of IT systems, networking, and/or cabling infrastructure.
Excellent problem-solving and communication skills, with the ability to work independently in a fast-paced, client-facing environment.
Valid driver's license and reliable transportation, with willingness to travel to client sites as required.
Certifications (a plus but not required): CompTIA (A+, Network+), BICSI, Cisco (CCNA), or manufacturer-specific training (Dell, HP, etc.).
Ability to work independently, prioritize tasks effectively, and maintain a high level of professionalism.
Benefits
What We Offer
Be part of a growing, trusted tech service team.
Engage in diverse projects across multiple industries.
Discover opportunities for growth and skills development.
Work with a team that values quality, communication, and customer satisfaction.
Join a crew of tech pros who value innovation and getting the job done right.
If you're skilled in any of the areas above and thrive in hands-on, fast-paced environments — we want you on our team!