Field Service Technician

▍ About the Role
As a Field Service Technician at KK Group, you will directly represent our company at customer sites, delivering high-quality, professional, and reliable service. In this role, you will uphold the company’s strong reputation, strengthen the presence of our Field Service department, and foster a collaborative, knowledge-sharing environment with your team. Operating with a safety-first mindset, you will maintain clear customer communication and drive high service standards across the organization.

▍ Key Responsibilities
1. On-Site Maintenance & Troubleshooting
2. Perform routine, preventive, and corrective maintenance on equipment at customer sites.
3. Conduct diagnostic evaluations, troubleshoot complex technical issues, and resolve system failures efficiently.
4. Testing & Commissioning Support
5. Assist in site testing, system commissioning, and trial runs for new installations or upgrades.
6. Documentation & Reporting
7. Prepare accurate and timely service reports after each job, documenting work performed, technical findings, and recommendations.

▍Safety & Compliance
Strictly adhere to all operational, HSE/EHS, and site safety regulations to protect yourself, your colleagues, and customer environments.

▍Team Collaboration & Brand Representation
Collaborate closely with fellow technicians, share knowledge, and foster a positive, supportive team culture while maintaining professional service standards.

▍Core Competencies
Strong commitment to safety, high attention to detail, excellent problem-solving ability, and good communication skills.

▍Work Style
Ability to work independently at customer sites while maintaining strong team alignment. Adaptable to field environments and shift schedules.