Field Service Technician – UPS & Battery Systems
Posted Updated
Description
Job Title: Field Service Technician
Role Summary
Our client's Electrical division is currently seeking a Field Service Technician to join our team. This position is mainly based in Fort McMurray, AB, and requires local and overnight travel to customer sites in the greater region of Alberta. To set you up for success, we provide you with a company car, phone, laptop, and a competitive benefits package that includes pension, medical, dental, tuition reimbursement, and paid holidays.
The expected annual salary range for this role is $69000 - $87000 a year. You are also eligible for overtime compensation.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
Essential Functions:
- Performs emergency and preventive maintenance and installation on a 24/7 on-call basis with regional responsibility.
- Responsible for performing on-site or in-house servicing and repair of company products.
- Provides technical support to customers on operational or maintenance aspects of system equipment.
- Serves as customer contact on technical and service-related problems.
- Provide technical support to customers on operational or maintenance aspects of system equipment and serve as the customer contact on technical and service related problems.
Qualifications:
Basic Required Qualifications:
- College degree/diploma from an accredited institution in any of the following disciplines: Electrical, Electronics, Engineering Technology OR Red Seal (309A) Interprovincial Journeyman Electrician Certification/Ticket
- One (1) year of experience with UPS (uninterruptable power supplies) OR battery technologies OR electronics
- Candidates must be able to work in Canada without corporate sponsorship now and in the future
- Must possess and maintain a valid and unrestricted driver's license.
- Required to travel to US for product and safety training when necessary
Preferred Qualifications:
- Proficiency with Microsoft Office Suite
- Basic understanding of UPS rectifier or inverter
- Basic understanding of electrical distribution systems and schemes
What makes you successful?
This technician role involves performing moderately complex service assignments that require strong technical judgment, initiative, and effective problem‑solving to support our customers with confidence. Success in this position relies on excellent customer focus, solid time‑management abilities, and clear verbal and written communication skills. When not in the field delivering hands‑on support to the customers, you’ll have the flexibility to work from home.