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Insight Global

Field Service Technician (Voice)

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Job Description This Field Voice Technician will support and maintain enterprise telephony environments, with a primary focus on NEC SV9500 systems. The technician will provide ongoing break/fix support, perform moves, adds, and changes for phone users, manage voicemail boxes, update user information, and troubleshoot voice-related issues impacting business operations. Responsibilities include supporting SIP and VoIP services, diagnosing call routing and connectivity issues, assisting with ACD/…

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