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Field Service Technician

Open 33d posting dated 3 weeks ago
This position is no longer accepting applications(closed Aug 16, 2026).

Summary

On-site Field Service Technician installs, maintains, and repairs wastewater pumping systems and related equipment for municipal and industrial customers in Nisku, Alberta.

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

🌎 Join Xylem in the global mission to #LetsSolveWater!

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day.

As a leading water technology company with more than 23,000 employees operating in over 150 countries, we're helping solve the world's toughest water challenges through innovation, sustainability, and technology. If you're looking for meaningful work with a company that makes a real difference, we'd love to hear from you.

πŸ”§ Fix It. Learn It. Keep Critical Systems Running Strong.

Field Service Technician | Nisku, Alberta

If you're someone who enjoys working with tools, solving mechanical issues, and being hands-on in the field, this role was built for you.

As a Field Service Technician, you'll support the startup, commissioning, maintenance, troubleshooting, and repair of wastewater pumping systems and related equipment. Every day brings new technical challenges and opportunities to build your skills while helping customers keep critical water and wastewater infrastructure operating safely and efficiently.

This is an ideal opportunity for someone looking to grow a long-term career in field service while receiving product-specific training and exposure to some of the industry's most trusted pumping technologies.

πŸ’₯ Why This Role Is Different

βœ… Hands-on work with real equipment and real customer challenges

βœ… Opportunity to learn industry-leading Flygt wastewater pump technology

βœ… Strong mix of mechanical, hydraulic, and electrical troubleshooting

βœ… Work both in the shop and at customer locations

βœ… Paid technical training and career development opportunities

βœ… Be part of a global company helping solve critical water challenges worldwide

πŸ›  What You'll Be Doing

  • Perform startup and commissioning activities on wastewater pump systems.
  • From time to time, you'll work directly with wastewater equipment and systems while supporting customer operations and maintaining a safe work environment.
  • Conduct preventative maintenance on pumps and associated equipment.
  • Evaluate, repair, and perform hydraulic, mechanical, and electrical testing of submersible wastewater pumps.
  • Troubleshoot pump equipment and basic electrical control panels.
  • Read and interpret schematics and wiring diagrams.
  • Support emergency service calls and customer field support activities.
  • Operate and maintain a service truck equipped with crane and outriggers.
  • Operate forklifts, overhead cranes, and other shop equipment.
  • Utilize company-provided hand tools and power tools safely and effectively.
  • Maintain accurate service and repair documentation using Xylem's work order management system.
  • Maintain a clean, safe, and organized work environment.
  • Protect and maintain company vehicles, tools, and equipment.
  • Work directly with customers while delivering exceptional service and support.

πŸ“ Where You'll Make an Impact

Your work directly supports municipal, industrial, and wastewater customers who rely on pumping systems every day.

By helping keep critical pump equipment operating reliably, you'll play an important role in protecting infrastructure, supporting communities, and advancing sustainable water solutions throughout Western Canada.

🎯 What We're Looking For

Required Qualifications

  • High School Diploma or equivalent.
  • 0-2 years of technical experience
  • Strong mechanical aptitude.
  • Ability to troubleshoot equipment and solve technical problems.
  • Valid driver's license.
  • Ability to operate company service equipment safely.
  • Strong communication and customer service skills.
  • Ability to work independently and within a team environment.

Preferred Qualifications

  • Field service experience.
  • Mechanical maintenance experience.
  • Pump experience. a plus!
  • Basic electrical troubleshooting experience.
  • Experience reading schematics and wiring diagrams.
  • Experience working with industrial equipment.

🧠 Skills That Will Help You Succeed

πŸ”Ή Mechanical troubleshooting

πŸ”Ή Hydraulic equipment testing

πŸ”Ή Electrical troubleshooting

πŸ”Ή Pump maintenance and repair

πŸ”Ή Problem-solving and critical thinking

πŸ”Ή Technical documentation

πŸ”Ή Customer communication

πŸ”Ή Safety awareness

πŸ”Ή Time management

πŸ”Ή Team collaboration

πŸ”Ή Continuous learning mindset

🚚 Travel Requirements

πŸ“ Occasional travel is required.Local.

✈ Overnight travel and customer site visits may be necessary depending on operational needs.

🌟 What We Offer

βœ… 4 Weeks Paid Time Off (PTO) for eligible hourly employees

βœ… Comprehensive Medical, Dental & Vision Benefits from day 1

βœ… Investment Savings Plan with Company Contributions

βœ… Career Development & Technical Training

βœ… Xylem Watermark Volunteer Program

βœ… Employee Wellness Programs

βœ… Global Career Growth Opportunities

βœ… A Team Focused on Innovation, Safety & Sustainability

🀝 What Success Looks Like

  • Maintain a safe work environment.
  • Deliver high-quality service to customers.
  • Keep critical wastewater systems operating efficiently.
  • Demonstrate accountability, innovation, and teamwork.
  • Build trust with customers through professionalism and technical expertise.

πŸ’§ Ready to Build Your Career?

At Xylem, you'll work with cutting-edge water technologies, gain valuable field experience, and make an impact on critical infrastructure every day.

Join a team committed to innovation, sustainability, and solving the world's most important water challenges.

🌊 Apply today and help us #LetsSolveWater. πŸŒŽπŸ’™

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

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