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Field Services Supervisor (EM25165)

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Job # EM25165

Job Title Field Services Supervisor

Office Location Houston, TX preferred

Business Function/Department Energy & Infrastructure Solutions / Field Engineering

Sales Territory, if applicable N/A

General Role Description

Develop and maintain a field engineering organization to meet Mid-Range Plan (MRP) commitments within a set of capita and human resources on a rolling 12 – 16-month time horizon

Role Accountabilities

- Build and lead a team of committed and capable employees to ensure successful commissioning and services of products and systems delivered to clients

- Implement and monitor a process for efficient resource assignments for field services on projects

- Develop, monitor and manage field engineering capitalization budgets to meet business targets

- Implement and manage the process to acquire and monitor key information on project performance, for example, sales, costs, margin and schedules, on assigned projects

- Recommend adjustments to field services execution plans as needed to ensure project margins targets are achieved

- Implement and manage a process to provide project status updates to business and functional units, and customers, and proactively recommend improvements

- Identify opportunities, initiate and lead process improvement initiatives in the organization

- Monitor skill base within the team and report opportunities for skills improvement to immediate manager

- Ensure the skills database is accurate and current

- Ensure team members possess the knowledge and are trained to meet current and future needs per the business unit (BU) MRP

- Ensure client issues are resolved, at job site if necessary. Escalate to appropriate management as needed

- Cooperate with other functional groups and other group companies to ensure projects are executed successfully

- Monitor and ensure compliance to business and technical processes

General Employee Accountabilities

- Bring full effort to bear on tasks assigned by manager

- Give manager best advice

- Give earliest notice when work cannot be delivered as specified

- Cooperate and collaborate with peers and interact cross-organizationally as specified by manager

- Exemplify Company Core Values: Integrity, Client Focus, Team Orientation, and Personal Commitment

- Comply with all Company policies, practices, and procedures and all regulations and laws

- Recommend viable improvements proactively

- Ensure effective utilization of business tools and processes

Manager Accountabilities

- Build and lead a team of committed and capable employees

- Plan for, appropriately assign, resource, and integrate the work of the team

- Lead, expect, and implement continuous improvement

- Own the output of the team

- Ensure team members fulfill functional and general employee accountabilities

- Exercise effective managerial leadership to include

- Two-way managerial team working

- Fair and just treatment of direct reports

- Context setting

- Planning

- Task assignment

- Ongoing performance management

- Coaching

- Selection and orientation

- De-selection and dismissal

Requirements

Minimum Qualifications

Bachelor of Science in Electrical, Electronic, Mechanical or Computer Engineering or related field or equivalent via education and/or experience
2 years of program/project management, engineering management, or other related management experience
2 years of experience specifying, designing and/or commissioning electrical and automation systems for metals, material handling, paper, or general industries
Demonstrated success leading teams to accomplish business goals
Demonstrated successful working relationships with customers, suppliers, and other internal and external contacts
Demonstrated successful and positive leadership, interpersonal, organizational, administrative, and communication skills
Demonstrated continuous improvement in areas of responsibility
Proficiency in Word, Excel, PowerPoint, Outlook, a project management software, and an ERP business system
Availability to travel domestically and internationally, approximately 50%, sometimes on short notice

Preferred Qualifications

- Demonstrated success leading remotely located teams

- Demonstrated experience in the review of commercial terms and conditions of large value services contracts to ensure risk to business is at acceptable levels

- Demonstrated success managing financial results to plan in a manufacturing or industrial services environment

- Proficiency in MS Projects, PowerBI, and Oracle

Hiring Range: $109,900-$164,900

Link to TMEIC Corporation Americas website: . To be considered an applicant for any available positions, individuals must complete an online job application for each posting. A resume may be attached to the online application but is not considered a substitute for the information in the application. Applications will be considered only for the specific position for which the application is submitted.

EEO/AA/M/F/Vet/Disability Employer

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What this application asks

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First name, Last name, Email, Phone, Address, Summary, Resume, How did you hear about us?, Please specify Employee Name, Recruiter/Agency or Other, Experience, Did you provide completed information for all previous employers, during at least the last 84 months and at least the last 3 employers, whichever is longer, including self-employment, military service, summer, and part-time jobs. Please list the specific duties that are most applicable to the position for which you are applying. Please explain any gap in employment that exceeds 1 months, for example "attending school." Please do not indicate "See Resume.", Reason for leaving or job search?, What is your required annual compensation?, Education, What is your highest level of degree achieved?, Cover letter, Are you at least 18 years old?, Are you legally eligible to work in the United States?, Will you now, or in the future, require sponsorship to legally work in the U.S.?, Do you have any relatives currently working for TMEIC Corporation? If yes, provide their names in the second field below., Relative Details, Were you ever employed by TMEIC (including previous company names), Toshiba, Mitsubishi, or affiliated business? If yes, provide previous employment details of Business Name, Location and Dates in the second field below., Previous Employment Details, Are you currently subject to a non-compete, non-solicitation, confidentiality, anti-piracy, or other employment agreement and/ or restriction with any employer?, If yes, please explain your work restrictions, State any additional information you feel may be helpful to us in considering your application. This could include any specialized training or courses you have completed that will aid in evaluating your qualifications for the position you are seeking., I understand that TMEIC Corporation Americas, hereinafter referred to as “the Company,” requires certain information about me to evaluate my qualifications for employment and to conduct its business if I become an employee. Therefore, I authorize the Company to investigate my past employment, educational credentials, or any other information I provide as to the application process to the extent allowed by law. I agree to cooperate in such investigations and, to the extent allowed by law, release those parties supplying such information to the Company as well as the Company and its employees from all liability or responsibility with respect to the information supplied. I agree that the Company may use the information it obtains concerning me in the conduct of its business, including disclosure outside the Company where such information is needed for business purposes. I understand, however, that except as allowed or required to be disclosed by applicable law, the Company intends to protect the confidentiality of personal information it obtains concerning me to the extent practicable. I agree that I will not disclose or use while interviewing with or employed with the Company any confidential or proprietary information of others, including any former employer. I understand that an offer of employment made by the Company will be conditioned upon your providing the documentation required by law as evidence of your personal identity and your authorization to work in the United States. Any offer of employment is also conditioned upon the successful completion of a background investigation, a post-offer physical evaluation, if applicable, and a drug screen. I understand that any employment with the Company is at-will and would not be for any fixed period of time and that, if employed, I may resign at any time, for any reason, or the Company may terminate my employment at any time for any reason in the absence of a specific written agreement to the contrary if signed by a duly authorized officer of the Company. I understand that any false or incomplete answers or statements made by me on this application, any supplement thereto, or in connection with the above-mentioned investigations may be grounds for refusal of employment or, if employed, may result in immediate discharge. I understand that this application will only be considered for the position for which I am seeking employment. By signing your digital signature below, you agree that you have reviewed this statement and understand and agree to its contents.

Do you have a bachelor of Science in Electrical, Electronic, Mechanical or Computer Engineering or related field or equivalent via education and/or experience? yes / no
Do you have 2 years of program/project management, engineering management, or other related management experience? yes / no
Do you have 2 years of experience specifying, designing and/or commissioning electrical and automation systems for metals, material handling, paper, or general industries? yes / no
Are you able to to travel domestically and internationally, approximately 50%, sometimes on short notice? yes / no

Field Services Supervisor (EM25165)

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