Field Services Technician

We are looking for Junior and Entry‑Level Field Services Technicians who are motivated, reliable, and willing to learn. No prior payment terminal experience is required - training will be provided for candidates who demonstrate the right attitude and commitment.

This role is suitable for fresh graduates, entry‑level candidates, or those looking to build a long‑term career in technical field operations.

Key Responsibilities

• Provide service and customer support during scheduled field visits or dispatches
  
• Assist with on‑site installation, repair, maintenance, and testing of payment terminals
  
• Perform basic troubleshooting, diagnostics, and checks under guidance
  
• Follow assigned schedules and tie daily tasks to planned workflows
  
• Prepare service reports and update required documentation
  
• Learn and follow company field procedures, safety guidelines, and standard operating processes
  
• Cooperate with senior technicians and the technical team, sharing information when required
  
• Refer more complex or advanced cases to the team lead with relevant background details
  
• Understand customer requirements and provide basic explanations or briefings when appropriate
  
• Build positive, professional relationships with customers through proper conduct and communication
  

Requirements

• Minimum ITE / GCE ‘N’ Level or equivalent
  
• Open to Junior and Entry‑Level candidates with or without prior field service experience
  
• Willingness to participate in training before hire and on‑the‑job
  
• Interest in technical field work and a willingness to learn hands‑on skills
  
• Able to follow instructions, schedules, and work processes
  
• Able to work independently under guidance and as part of a team
  
• Basic IT and networking knowledge or interest, preferably with electronic equipment
  
• Comfortable with basic documentation and reporting
  
• Proficient in spoken and written English
  
• Attention to detail and awareness of safety guidelines
  
• Willingness to work flexible shifts, including evenings, weekends, or public holidays when required
  
• Able to perform field duties in outdoor and varying weather
  
• Class 3 driving license is an advantage
  
• Familiarity with Singapore roads and locations is an advantage
  

Compensation

• Compensation will be assessed based on skills, learning ability, and role scope, in line with company guidelines and applicable regulations
  

Why Join CubePay

• Training and guidance are provided, you are not expected to know everything from day one
  
• Learn practical, in‑demand skills in the payment technology industry
  
• Work alongside experienced technicians who support your learning
  
• Clear tasks and expectations to help you grow step by step
  
• Stable work supporting real merchants and live payment systems
  
• A team environment where effort, reliability, and willingness to learn are valued
  

If you are willing to learn, enjoy hands‑on work, and want to build skills in a stable and growing industry, we welcome your application.

Apply to join CubePay.