Field Services Technician

Job Description Job Description • Serve as an on-site IT service delivery resource, owning end-user support and local service operations for a high-demand location, ensuring consistent service quality and minimal disruption to business operations. • Manage and resolve Incidents and Service Requests across desktop, hardware, peripherals, and user applications through walk-up support, phone, and ticketing systems, ensuring accurate logging, prioritization, escalation, and closure in accordance wi…