Field Supervisor-42305
- Supervise and train field technicians and facilitate the advancement of technician's skills and knowledge of the low voltage industry.
- Manage, train and evaluate designated service and installation technicians.
- Relay customer questions and complaints regarding installation and service to the department managers.
- Provide technical support to service and installation technicians.
- Monitor technician's compliance with company policies and standards pertaining to field repairs and installations.
- Enforce safety regulations on the job site.
- Promote and maintain an efficient work environment in the field.
- Educate designated service and installation technicians in NEC 70, NEC 72, and Bay Alarm Company standards.
- Schedule training and education for technicians at the Bay University
- Provide 24 hour on-call support that may be required even on weekends and holidays.
- Work daily with the Operations Manager (or Installation and Service Managers) for the advancement of the technicians.
- All other miscellaneous responsibilities and other duties as assigned
- 3-5 years alarm installation experience preferred
- 2 years as a level III installer or Senior Level technician required
- 3-5 years experience training or directing others required
- Successful completion of Trainer -- Install 2 (Trainer 2) course required
- High school diploma or equivalent required
- 1-2 years post-high school education preferred
- Excellent communication skills required Other Qualifications:
- Good interpersonal skills required
- Thorough knowledge of security systems required
- Thorough knowledge of NFPA and UL standards required
- Basic understanding of NEC and building codes required
- Basic data entry and retrieval skills required
- Intermediate word processing and basic spreadsheet competence preferred
- Valid driver's license and a clean driving record required.
- Final applicant will need to have the ability to pass a pre-employment screening process.
Join the Bay Alarm Family!
Come start or advance your career at Bay Alarm, the nation's largest independently owned security company. We prioritize internal growth for our employees and offer outstanding promotional opportunities. As a family-owned company we value work life balance. 15% of our employees have been with Bay Alarm for 15+ years! Work locally and make a difference in your community at one of our 16 branch locations across California, Arizona, and Washington.
All positions support Bay Alarm in our commitment to being our best at every opportunity, providing the expertise, technology, personalized service and support to keep our customers and their valuables safe.
We offer comprehensive benefits; medical, dental, vision, life insurance, and 401(k) with company match.
Bay Alarm is an Equal Employment Opportunity (EEO) employer. We value diversity and inclusion and strive to make every employee's experience here enriching.
Highlights Include
- Company Cell Phone
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Take Home Company Vehicle with Gas Card or Mileage Reimbursement
- Alarm System Purchase Plan and Employee Discounts
- Benefits; medical, dental, vision, life insurance, long term disability
- 401(k) with a company match
- Employee Referral Bonus Program
- Flexible Spending Account
- Employee Assistance Program (EAP)
- Education Reimbursement
- Family Scholarship Programs
- Employee Resource Groups
- Community Service Programs
Check out this video to get to know more about Bay Alarm!