Field Support Analyst I

Under the direction of the Supervisor, Operations - Information Technology (IT), the Field Support Analyst I providing support for all endpoint technology issues including computer troubleshooting and repair, software installation and configuration, and other user facing issues. Technical aptitude and customer service are key traits for the Field Support Analyst I. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Supports a 24/7 enterprise which is comprised of a wide array of technology hardware and s…