Field Support Technician

About the role

• The Field Support Technician will travel to customer homes & survey the roof & gather electrical information to be used during the solar design process. The Field associate will use both a drone and manual methods to collect this information

What you'll do

• Travel to project sites to obtain the necessary information, including electrical data, to complete technical design documents for a solar system
• Create detailed rooftop map layout for solar arrays, including roof layout dimensions and all roof penetrations (pipes, vents, etc.)
• Develop a positive relationship with customers to establish rapport and to gather facilities assessment data as needed
• Conduct a physical site audit using a drone, auditing tools, including a tablet/phone with apps, measuring devices, and other related equipment
• Upload site audit documents and photos to a cloud server
• Maintain a current driver's license and a clean driving record to safely operate a company vehicle
• Identifies issues on homes that may interfere with our installations
• Interacting with homeowners if questions arise

Qualifications

• Bilingual Spanish and English speaking preferred
• Must have an active and valid driver’s license
  Ability to work on the roof in a physically demanding role
• Ability to work in outdoor weather conditions including but not limited to excessive noise, extreme heat, extreme cold, wet environment, and humidity

Pay & Benefits

• $20-$25 per hour
• 3+ weeks PTO
• Medical, Dental, & Vision insurance
• Variety of referral programs, additional time off plans, and tuition reimbursement programs

Potential Career Growth Plan

• Your path could look like this:
  Field Associate | Field Associate Level II* | Field Associate Coordinator* | Field Team Lead*
  From $43,000/yr | $48,000/yr* | $52,000/yr* | $70,000/yr*
  Get your foot in the door and branch into other immediate roles in our Fulfillment Operations or Sales Operations!