Field Technician

Requirements

• Familiarity with various testing techniques and great hardware troubleshooting skills
• Hardware troubleshooting, installation and warehouse management
• Familiarity with vehicle parts, computer parts , camera parts, PCB etc
• Excellent interpersonal and communication skills with the ability to operate and communicate effectively with people at all levels of the business.
• Comfortable with a rapidly-changing environment
• Strong problem-solving skills and excellent attention to detail
• Able to work independently, motivated, proactive attitude with a passion for learning and creative problem

Responsibilities

• Assembly and disassembly of systems in-house and in-field on vehicles etc.
• Troubleshooting and replacing various computer and camera components
• Remote support for vehicle fleet, including walking operators through system function tests and collecting relevant data over the phone
• Support engineering teams with test and data collection projects
• Provide support & Repair: Follow the guidelines as given in the helpdesks to repair all vehicles coming for repair locally or by remote support.
• Refurbishment: Ensure the refurbishment is done for all the parts
• Prototyping and testing advanced Client-designed equipment such as high-resolution cameras, mechanical frames, cables and overall geolocation equipment
• Train technicians to support all new camera systems once they are formally rolled into operations
• Assembling,testing and repairing hardware of proprietary Street View systems.
• Troubleshooting and replacing various proprietary computer and camera components.
• Remote support for SV systems, including walking operators through system function tests and collecting relevant data over the phone or video conference

Other requirements

• Educational Requirement High School or equivalent, [B.E, B.Tech - Preferred]
• 2-3 years of relevant work experience.
• Ability to travel, often on short notice.
• Clear driving record (MVR) and ability to operate motor vehicles.

Tools expertise

• Expert knowledge of and experience with Hand tools, light power tools, Types and application of hardware, Measuring tools and techniques, Basic automotive repair
• Understanding of wiring diagrams (preferred but not required), Electronics repairs (preferred but not required)
• Basic knowledge of Linux (preferred but not required)
• Working knowledge of Ticketing systems, Gmail and Google Calendar, Basic spreadsheet tasks (Google Sheets, preferred)
• Moderate to advanced automotive repair.