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Veterans Health Administration

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File Clerk (OA)

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Description

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

This position is in the Health Information Management (HIM) section at the Clement J Zablocki VA Medical Center, Milwaukee, WI, a level 1a facility. The primary duties of this position is to maintain, preserve and secure the records and provide efficient service for direct and indirect patient care. This will be done by managing the receipt and scanning of health documents in a timely and accurate manner. This position will also perform various Scanning unit support tasks. DUTIES INCLUDE: Performs duties related to receipt, indexing, scanning, destruction, and transfer of health and administrative information for the Patient Records Section. Validates that all necessary health/administrative information is integrated into the Computerized Patient Record System (CPRS). Responsible for completing the scanning process daily, including indexing and scanning. Tracks, retrieves and performs follow up activities on medical records charged-out in the Records Tracking System longer than 10 days. Assists supervisor in all activities specifically related to the creating and retiring of Consolidated Health Records (CHR) to the VA Record Center and Vault (VARC&V). Arranges records for storage/reference, scheduled retirement, and retrieval Answers telephone and requests of Medical Center staff. Work Schedule: Monday through Friday; 7:30am to 4:00pm Telework: Not available. Virtual: This is not a virtual position. Position Description/PD#: File Clerk (OA)/PD07160A Relocation/Recruitment Incentives: Not authorized. Critical Skills Incentive (CSI): Not authorize Permanent Change of Station (PCS): Not authorized

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

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