File Clerk
This position is located in the Patient Administration Service at the Charlotte HCC location. The primary duties of this position are to maintain accessible records and provide efficient service for direct and indirect patient care by managing the receipt and scanning of health documents in a timely and accurate manner.
Major Duties to include but not limited to the following: Performs duties related to the receipt, intake, scanning, indexing, quality control, destruction, and transfer of health and administrative information. Assists with the control of all information arriving and leaving the file room. Indexes each scanned document into a Structured Query Language (SOL) database which is accessed via CPRS (Computerized Patient Record System) and Graphical User Interface (GUI) tools; then connects each scanned document into the correct patient's CPRS record, to the appropriate Text Integration Utilities (TIU) document, assigns the appropriate document naming convention when applicable, creates a new note, and electronically signs the note created. Sorts loose health record documents received daily, scans and indexes materials accordingly on a timely basis and within established guidelines. Analyzes and researches numerous and varied medical and administrative reports received from non-VA health care facilities when making a determination as to how these documents are to be indexed. Maintains a daily productivity spreadsheet of scanning and indexing activities. Maintains a tracking system to follow up on missing, incomplete or unauthenticated documents to assure timely scanning. Performs other related duties and special projects as assigned by CHIMS, direct supervisor or designee. Work Schedule: 8:00am - 4:30pm, Monday - Friday Telework: Not Authorized Virtual: This is not a virtual position. Position Description/PD#: File Clerk/PD019030Financial Disclosure Report: Not required
You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.