Finance and Operations Manager
Posted Updated
Description
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<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;">Finance
& Operations Manager<br />
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<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><b>Reward</b></font></font><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span style="letter-spacing:0.1pt;"><b>
</b></span></font></font><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span style="letter-spacing:-0.2pt;"><b>level:</b></span></font></font></font></font></p>
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<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;">Junior
Management</font></font></font></font></p>
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<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><b>Reporting
to:</b></font></font></font></font></p>
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<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;">Store
Manager</font></font></font></font></p>
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<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><b>Qualification:</b></font></font></font></font></p>
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<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><b>Essential</b></font></font></font></font></p>
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<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;">Any
Graduate</font></font></font></font></p>
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<font face="Calibri, serif"><font size="2" style="font-size:9pt;"><b>Key
Deliverables </b></font></font><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><i>(Essential
functions & Responsibilities of the Job)</i></font></font><font face="Calibri, serif"><font size="2" style="font-size:9pt;">:</font></font></p>
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<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in">As
a Finance and Operations Manager, your focus will be on managing
store operations, leading your team, and driving sales. Your key
responsibilities include:</span></font></font></font></font></p>
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<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in"><b>1.
Team Leadership & Development:</b></span></font></font></font></font></p>
<ul>
<li><p class="western" style="line-height:108%;text-indent:0in;margin-bottom:0.11in;">
<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in"><b>Build
a Strong Team:</b></span></font></font><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in">
Develop a motivated, high-performing store team.</span></font></font></font></font></p>
</li><li><p class="western" style="line-height:108%;text-indent:0in;margin-bottom:0.11in;">
<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in"><b>Lead
by Example:</b></span></font></font><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in">
Promote sales opportunities and coach your team to deliver results.</span></font></font></font></font></p>
</li><li><p class="western" style="line-height:108%;text-indent:0in;margin-bottom:0.11in;">
<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in"><b>Team
Performance:</b></span></font></font><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in">
Manage supervisors and staff with effective coaching, feedback, and
regular performance reviews.</span></font></font></font></font></p>
</li></ul>
<p class="western" style="line-height:108%;margin-left:0in;text-indent:0in;margin-bottom:0.11in;">
<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in"><b>2.
Store Operations & Layout:</b></span></font></font></font></font></p>
<ul>
<li><p class="western" style="line-height:108%;text-indent:0in;margin-bottom:0.11in;">
<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in"><b>Follow
Store Guidelines:</b></span></font></font><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in">
Ensure the store layout matches Marks and Spencer’s brand
standards.</span></font></font></font></font></p>
</li><li><p class="western" style="line-height:108%;text-indent:0in;margin-bottom:0.11in;">
<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in"><b>Seasonal
Setup:</b></span></font></font><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in">
Make sure the store’s seasonal look is executed accurately and on
time.</span></font></font></font></font></p>
</li><li><p class="western" style="line-height:108%;text-indent:0in;margin-bottom:0.11in;">
<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in"><b>Staffing
& Rotas:</b></span></font></font><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in">
Plan staff schedules, ensuring key events are well-staffed.</span></font></font></font></font></p>
</li></ul>
<p class="western" style="line-height:108%;margin-left:0in;text-indent:0in;margin-bottom:0.11in;">
<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in"><b>3.
Sales & Performance Management:</b></span></font></font></font></font></p>
<ul>
<li><p class="western" style="line-height:108%;text-indent:0in;margin-bottom:0.11in;">
<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in"><b>Drive
Sales:</b></span></font></font><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in">
Enhance sales by analyzing trends like footfall and conversion
rates.</span></font></font></font></font></p>
</li><li><p class="western" style="line-height:108%;text-indent:0in;margin-bottom:0.11in;">
<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in"><b>Achieve
Targets:</b></span></font></font><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in">
Monitor sales targets and take corrective actions if needed.</span></font></font></font></font></p>
</li><li><p class="western" style="line-height:108%;text-indent:0in;margin-bottom:0.11in;">
<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in"><b>Manage
Stock:</b></span></font></font><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in">
Ensure smooth and accurate stock processes and reduce losses from
damaged goods.</span></font></font></font></font></p>
</li></ul>
<p class="western" style="line-height:108%;margin-left:0in;text-indent:0in;margin-bottom:0.11in;">
<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in"><b>4.
Customer Experience & Feedback:</b></span></font></font></font></font></p>
<ul>
<li><p class="western" style="line-height:108%;text-indent:0in;margin-bottom:0.11in;">
<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in"><b>Customer
Connection:</b></span></font></font><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in">
Build relationships with customers and understand their needs.</span></font></font></font></font></p>
</li><li><p class="western" style="line-height:108%;text-indent:0in;margin-bottom:0.11in;">
<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in"><b>Train
Staff:</b></span></font></font><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in">
Ensure staff are trained in customer service and continuously
improve store performance through feedback.</span></font></font></font></font></p>
</li></ul>
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<p class="western" style="line-height:108%;margin-left:0in;text-indent:0in;margin-bottom:0.11in;">
<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in"><b>5.
Health & Safety Compliance:</b></span></font></font></font></font></p>
<ul>
<li><p class="western" style="line-height:108%;text-indent:0in;margin-bottom:0.11in;">
<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in"><b>Safety
Standards:</b></span></font></font><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in">
Ensure the store fully complies with health and safety requirements.</span></font></font></font></font></p>
</li></ul>
<p class="western" style="line-height:108%;margin-left:0in;text-indent:0in;margin-bottom:0.11in;">
<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in"><b>6.
Visual Merchandising:</b></span></font></font></font></font></p>
<ul>
<li><p class="western" style="line-height:108%;text-indent:0in;margin-bottom:0.11in;">
<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in"><b>Layout
Coordination:</b></span></font></font><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in">
Work with the Visual Merchandiser to ensure the store layout and
displays are attractive and sequential.</span></font></font></font></font></p>
</li></ul>
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<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in"><b>7.
Communication & Recognition:</b></span></font></font></font></font></p>
<ul>
<li><p class="western" style="line-height:108%;text-indent:0in;margin-bottom:0.11in;">
<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in"><b>Staff
Engagement:</b></span></font></font><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in">
Regularly brief your team, recognize achievements, and maintain
staff motivation.</span></font></font></font></font></p>
</li></ul>
<p class="western" style="line-height:108%;margin-left:0in;text-indent:0in;margin-bottom:0.11in;">
<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in"><b>Key
Skills:</b></span></font></font></font></font></p>
<ul>
<li><p class="western" style="line-height:108%;text-indent:0in;margin-bottom:0.11in;">
<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in">Strong
commercial and team management abilities.</span></font></font></font></font></p>
</li><li><p class="western" style="line-height:108%;text-indent:0in;margin-bottom:0.11in;">
<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in">Problem-solving
skills and patience in handling challenges.</span></font></font></font></font></p>
</li><li><p class="western" style="line-height:108%;text-indent:0in;margin-bottom:0.11in;">
<font face="Calibri, serif"><font size="2" style="font-size:11pt;"><font face="Calibri, serif"><font size="2" style="font-size:9pt;"><span lang="en-in" xml:lang="en-in">Excellent
interpersonal, analytical, and leadership skills.</span></font></font></font></font></p>
</li></ul>
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