Finance Manager, US Nonsort, Labor Plan Audit
Posted Updated
Amazon's US Non-Sort (USNS) Finance is looking for a Finance Manager to lead the Labor Plan Audit pillar. This role will drive impact across the USNS associate workforce. You'll build centralized audit mechanisms that reduce planning defects and optimize total cost to serve, partnering cross-functionally with Operations, Production Planning, PXT, and Finance leadership to standardize labor planning inspections. Because your work directly shapes hiring plans, workforce optimization, and scheduling decisions for hundreds of thousands of associates, you'll be incredibly close to the customer—ensuring our people strategies translate into better experiences for the teams powering our fulfillment network.
Success in Role:
You are passionate about operational finance and process improvement, with a strong bias for action and proven track record of implementing standardized solutions that drive accountability. You can effectively manage competing priorities while building strong partnerships across Finance, Operations, Production Planning, and cross-functional teams. You work backwards from cost inefficiencies and planning gaps while approaching problems with a first-principles mindset. You understand both the technical aspects of labor planning systems and the business implications of planning decisions, translating complex workforce optimization concepts into actionable strategies. You think big while ensuring careful attention to detail in audit execution. You are a continuous learner who thrives in ambiguity.
Key job responsibilities
Audit & Inspection Excellence:
• Develop and implement standardized inspection processes for ALPS constraints, labor plan assumptions, and solve quality across all sites
• Create automated reporting mechanisms that flag planner oversights and planning defects impacting total cost to serve
• Monitor volume forecasting accuracy (WAPE) and partner with Network Audits to improve forecasting
• Audit labor plan solves for common issues including unnecessary new hire locks, suboptimal backlog solving, and ineffective VET/VTO utilization
Accountability & Process Improvement:
• Build and maintain Accountability Scorecards that highlight process gaps and strengthen Operations trust in centralized plans
• Develop forecast-to-actual reports that identify cost-saving opportunities and explain execution deviations from plans
• Create standard work documentation and review templates for consistent labor plan inspections Ensure >90% attribution accuracy for ALPS inputs and workforce planning decisions
Stakeholder Partnership & Collaboration:
• Partner effectively with Production Planning Team (PPT), Site Finance, Operations, PXT, and Supply Chain to align labor plan guidance
• Build strong relationships that position Finance as the "loudest auditors in the room" while reducing Site Finance's 10+ hour weekly burden
• Clearly articulate workforce optimization trade-offs (Blue Badge vs. Seasonal, OT vs. hiring breakeven analysis) to various audience levels
A day in the life
You'll help steer the strategic direction for labor plan quality across the network while simultaneously staying hyper-focused on delivering measurable cost savings. This entails collaborating with finance and operations teams within weekly rhythms as well as longer-term strategic goals to identify planning deficiencies, overseeing the development of automated inspection dashboards, and ensuring R&O-ready plans.
About the team
This role will partner closely with Regional Finance and Central Verticals within USNS Finance as well as the Production Planning Team, acting as Finance's quality control mechanism for labor planning. The role is critical in positioning USNS Finance at the forefront of planning excellence, creating enduring accountability mechanisms, and fostering a culture of proactive auditing and controllership.
Success in Role:
You are passionate about operational finance and process improvement, with a strong bias for action and proven track record of implementing standardized solutions that drive accountability. You can effectively manage competing priorities while building strong partnerships across Finance, Operations, Production Planning, and cross-functional teams. You work backwards from cost inefficiencies and planning gaps while approaching problems with a first-principles mindset. You understand both the technical aspects of labor planning systems and the business implications of planning decisions, translating complex workforce optimization concepts into actionable strategies. You think big while ensuring careful attention to detail in audit execution. You are a continuous learner who thrives in ambiguity.
Key job responsibilities
Audit & Inspection Excellence:
• Develop and implement standardized inspection processes for ALPS constraints, labor plan assumptions, and solve quality across all sites
• Create automated reporting mechanisms that flag planner oversights and planning defects impacting total cost to serve
• Monitor volume forecasting accuracy (WAPE) and partner with Network Audits to improve forecasting
• Audit labor plan solves for common issues including unnecessary new hire locks, suboptimal backlog solving, and ineffective VET/VTO utilization
Accountability & Process Improvement:
• Build and maintain Accountability Scorecards that highlight process gaps and strengthen Operations trust in centralized plans
• Develop forecast-to-actual reports that identify cost-saving opportunities and explain execution deviations from plans
• Create standard work documentation and review templates for consistent labor plan inspections Ensure >90% attribution accuracy for ALPS inputs and workforce planning decisions
Stakeholder Partnership & Collaboration:
• Partner effectively with Production Planning Team (PPT), Site Finance, Operations, PXT, and Supply Chain to align labor plan guidance
• Build strong relationships that position Finance as the "loudest auditors in the room" while reducing Site Finance's 10+ hour weekly burden
• Clearly articulate workforce optimization trade-offs (Blue Badge vs. Seasonal, OT vs. hiring breakeven analysis) to various audience levels
A day in the life
You'll help steer the strategic direction for labor plan quality across the network while simultaneously staying hyper-focused on delivering measurable cost savings. This entails collaborating with finance and operations teams within weekly rhythms as well as longer-term strategic goals to identify planning deficiencies, overseeing the development of automated inspection dashboards, and ensuring R&O-ready plans.
About the team
This role will partner closely with Regional Finance and Central Verticals within USNS Finance as well as the Production Planning Team, acting as Finance's quality control mechanism for labor planning. The role is critical in positioning USNS Finance at the forefront of planning excellence, creating enduring accountability mechanisms, and fostering a culture of proactive auditing and controllership.