Finance Operations Analyst

Location: Singapore
Employment Type: 12-Month Contract
Work Arrangement: Hybrid (Initial 2–3 Months Fully Onsite)
Experience Required: 2+ Years

About the Opportunity

We are seeking a detail-oriented and proactive Finance Operations Analyst to support the Accounts Receivable, Credit and Collections function of a leading global technology organisation.

The successful candidate will manage high-volume invoicing, customer accounts, payment collections and credit-related activities across the Greater China region, including mainland China, Hong Kong and Taiwan.

This role offers exposure to regional finance operations, cross-functional stakeholder management and opportunities to improve financial workflows through process optimisation and automation.

Key Responsibilities

Accounts Receivable & Collections

• Manage accounts receivable activities, including payment tracking, collections follow-ups, remittance reconciliation, and outstanding account balances.

• Maintain customer account relationships and respond to billing enquiries, payment discrepancies, and disputes.

• Review cash applications, write-offs, credit memos and credit rebills to ensure accuracy and compliance with internal procedures.

• Support the assessment of new credit applications, customer financial risks and credit limit requests.
  

Invoicing & Financial Operations

• Process high-volume monthly invoices for customers across Greater China, ensuring timely and accurate billing.

• Prepare customer statements of account using Excel, organising invoices by business groups, cost centres and advertising accounts.

• Upload invoices to customer procurement and supplier portals, verifying purchase orders, spending amounts and payment details.

• Perform reconciliations between invoices, purchase orders and customer payment records.

• Monitor invoice submission timelines and outstanding payments to minimise delays.

Stakeholder Management & Process Improvement

• Communicate professionally with Mandarin-speaking customers and procurement stakeholders to resolve billing and payment matters.

• Collaborate with regional finance and collections teams to ensure accurate financial reporting and timely payment resolution.

• Identify opportunities to streamline invoicing, reconciliation, and collections workflows.

• Support process improvements and automation initiatives to enhance operational efficiency and data accuracy.
  

Requirements

• Bachelor's degree in Finance, Accounting, Business Administration, or a related discipline.

• At least 2 years of experience in Accounts Receivable, Credit Control, Collections, Billing or Finance Operations.

• Hands-on experience with customer invoicing, payment reconciliation, collections follow-ups and dispute resolution.

• Proficiency in Microsoft Excel or Google Sheets, including the ability to organise, analyse and reconcile large volumes of financial data.

• Strong professional proficiency in Mandarin and English, both written and spoken, to support business communications with customers and stakeholders across Greater China.

• Excellent attention to detail, organisational skills and the ability to manage competing deadlines.

• Strong interpersonal and communication skills, with experience coordinating across regional teams.

• Ability to work independently in a fast-paced, high-volume operational environment.
  

Preferred Qualifications

• Experience supporting Greater China or regional APAC customer accounts.

• Exposure to advertising, digital technology or multinational business environments.

• Experience improving or automating finance workflows, particularly invoicing, collections and reconciliation processes.

• Familiarity with AI-enabled productivity tools such as Gemini, Meta AI or similar applications.

• Experience with customer procurement portals, credit assessments and financial statement analysis.
  

Working Arrangements

• Singapore-based, 12-month contract with potential extension based on performance and business requirements.

• Initial onsite attendance of five days per week for approximately the first 2–3 months, with a potential transition to hybrid working arrangements subject to management approval.

• Opportunity to work with regional finance stakeholders in a global technology environment.
  

Interested candidates are encouraged to apply with an updated resume highlighting their accounts receivable, collections, invoicing, and regional stakeholder management experience.