Finance Operations Analyst

This posting is for a contract assignment with Tundra Technical Solutions to provide services to our Client, a Fortune 500 Tech Firm.

Collection

Account and Case Management: Involved in the account management for Monthly Invoicing (MI) customers with Sold-to Country in APAC but mainly Japan & India focusing on collection and credit respectively, including but not limited to managing account relationships, reviewing and overseeing new credit application and credit management and facilitating collection activities. This includes:

• Reviewing and approving new credit applications for APAC Monthly Invoicing customers focusing on Japan + India customers.
• Following up on collection activities, payment & remittance details of Japan and India customers
• Addressing disputes and its resolution internally as well as our customer
• Reviewing cash applications and write-offs performed accurately according to customers’ instructions
• Responsible for assisting customers’ queries, perform other tasks according to DTP
• Responsible for validating and processing Credit Rebill, Credit Memo status, Dispute Request.
• Invoice Management: Download invoices and prepare statements of accounts as requested by sales teams and customers, categorized by business groups.

Observe and follow the collection procedures, process and schedules according to DTP .

Collaboration and Support: Provide support and work closely with Accenture Collectors based in Bangalore to achieve the assigned target collection metrics (P0/P1) by ensuring seamless coordination and effective communication.

Ensure and monitor correct cash applications performed by vendor.

Credit

• Involved in reviewing and assessing customers' new credit application, customers’ credit and financial risk, and approving credit limit requests for our Monthly Invoicing customers in APAC, primarily customers with Sold to Japan and India based clients and to ensure compliance with DTP and company policies and procedures.

Requirement:

• At least 3-5 years of experience in Account Receivable credit & collections with a strong track record of success specifically around re-designing and automating finance workflows; AI experience preferred.
• Proficient in AI tools applications (eg., gemini, gsheet, gdoc) and financial statement analysis skills
• University graduate with a strong academic background
• Native or business level proficiency in Japanese as this role requires candidates to manage book of business and with clients based in Japan.
• Proficient in applicable AI tools eg., Gemini, Meta AI

Please note that this is not a full-time employment opportunity. Candidates selected for this role will be engaged as contractors for the specified duration of the project. For any inquiries regarding the terms of the contract or engagement, please contact Tundra Technical Solutions directly.