Financial Advisor Assistant

At Raymond James, we develop, we collaborate, we decide, we deliver, and we improve together.

Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.

Financial Advisor Assistant

How does the role impact the organization?

This role will support a team of 3 investment advisors. Raymond James Ltd. is one of Canada’s leading full-service independent investment dealers offering high-quality investment products and services to Canadians seeking customized solutions to their wealth management needs.

Drawing on previous experience as a Licensed Assistant in a financial services firm, you will be responsible for processing and following up on security transactions and transfers, handling incoming and outgoing phone calls with clients, responding to requests for information, and providing outstanding service to the Financial Advisors and clients. You will also be involved in preparing correspondence and reports, servicing clients’ general day-to-day requests, and other general office duties. This position will assist a team whose focus is on excellence in client service.

What will your role be responsible for?

• Proactive problem solving;
• Support clients’ general day-to-day administrative and trade requests in a timely and confidential manner;
• Handle incoming and outgoing phone calls with clients and respond to requests for information;
• Schedule appointments, prepare for meetings, and follow-up;
• Be responsible for and support the team with paperwork, manage head office correspondence, and handle the account opening process for new clients;
• Process and follow up on security transactions and transfers, including trade instructions;
• Enter trades for Financial Advisors and clients as requested;
• Be responsible for all cash management within the team practice, including incoming and outgoing funds, purchases and redemptions of cash equivalents;
• Act as team lead during tax reporting season, liaising with tax professionals & clients to provide details, slips and updates as required;
• Assist with all marketing initiatives including social media (twitter, LinkedIn), and website content;
• Support the Financial Advisor(s) in growth of the overall business;
• Maintain files and other general office duties;
• Prepare client presentations with guidance from the financial advisor assistants;
• Generate and identify leads from online resources and qualify leads via cold calling;
• Set up meetings with meaningful prospects;
• Conduct research on market intelligence;
• Assist on strategizing and administrating email campaigns; Assist with marketing events, seminars, client meetings etc.;
• Track and follow-up on opportunities;
• Work within LinkedIn and Salesforce; and
• Grow and take courses as required for regulatory purposes.

What can you expect from us?

Our most important investment is in people. Upon eligibility, Raymond James Ltd offers flexible workstyles, a competitive compensation and benefits package. Our benefits range from Health Benefits, RRSP Matching Program, Employee Stock Purchase Plan, Paid Time Off, Volunteer Days, Discretionary Bonuses, Tuition Reimbursement and many more! We also support internal promotion and community involvement.