Financial Analyst - Mortgage Servicing

Join Our Team at Florida Credit Union – Where Your Future Shines Bright!

About Us:

At Florida Credit Union, our mission is clear: to enhance the lives of our Florida neighbors through exceptional financial services. When you become a part of our team, you’re not just starting a new job; you’re joining a vibrant community dedicated to making a positive impact. We pride ourselves on fostering a dynamic, collaborative work environment where every team member is valued and supported.

Why You'll Love Working with Us:

• Dynamic Team Environment: Work in a supportive and collaborative atmosphere where your ideas and contributions are valued.
• Extensive Training: Receive comprehensive training to ensure you’re set up for success from day one.
• Exceptional Benefits: Enjoy a competitive benefits package designed with your well-being in mind.
• Career Growth: Explore numerous opportunities for professional development and advancement within our organization.

Position Overview:

We are seeking a detail‑oriented Financial Analyst to support the full servicing lifecycle of first‑mortgage, home‑equity loans, and Commercial Loans. This role ensures accurate loan administration, regulatory compliance, and exceptional member service in a fast‑paced, member‑focused environment.

Your Key Responsibilities:

• Loan Administration — Process payments, payoffs, escrow transactions, and account updates.
• Escrow Management — Conduct escrow analyses, monitor tax and insurance requirements, and coordinate disbursements.
• Member Support — Provide timely, accurate assistance regarding statements, escrow, insurance, and general servicing inquiries.
• Compliance — Maintain adherence to RESPA, TILA, CFPB servicing rules, and state regulations.
• Insurance Tracking — Verify homeowner’s and flood insurance coverage and maintain documentation.
• Loan Setup & Boarding — Accurately board new consumer and commercial loans into the core systems, ensuring all data fields, terms, and documentation are complete and compliant.
• Document Verification — Review closing packages, underwriting conditions, collateral records, and supporting documents for accuracy and completeness prior to onboarding.
• Quality Control — Perform pre‑ and post‑boarding audits to validate loan terms, rates, fees, escrow requirements, and regulatory disclosures.
• System Maintenance — Update loan records, upload documentation, and resolve discrepancies in the core and servicing platforms.
• Cross‑Department Collaboration — Work with Lending, Collections, and Member Services to support accurate reporting and operational efficiency.

What We're Looking For:

• Bachelor’s degree in accounting or an equivalent mix of education and hands-on experience.
• 1+ year of mortgage servicing or financial services experience preferred.
• Knowledge of mortgage regulations and servicing standards.
• Strong attention to detail and organizational skills.
• Proficiency with Microsoft Office.
• Excellent written and verbal communication skills.
• A current driver’s license.

Ready to Make a Difference?

If you’re passionate about supporting your community and eager to grow your career with a team that truly cares, we want to hear from you! Apply today and take the first step towards a rewarding career with Florida Credit Union.

Become a vital part of our mission to support and uplift our members – apply now!