Financial Crime QC Lead

You are a professional with deep expertise in establishing and maintaining robust quality control frameworks within a financial crime environment. In this role you will take ownership of the end-to-end Financial Crime and Onboarding QC framework, define and maintain QC methodology, and perform detailed quality reviews of Fraud, Transaction Monitoring, and KYC processes across various risk levels. You will apply a risk-based approach to identify inconsistencies and potential financial crime risks, provide coaching and constructive feedback to team members, and engage closely with the Onboarding and Financial Crime Teams. You will also contribute to process enhancements, support regulatory change initiatives, and clearly articulate and justify QC decisions to stakeholders.

Responsibilities

• Take responsibility for the end-to-end Financial Crime and Onboarding QC framework, including standards, calibration, and escalations
• Define and maintain the QC methodology in line with Group policy, regulatory guidance, and internal risk appetite
• Provide challenge on identified shortcomings and financial crime risk issues, ensuring timely remediation and clear accountability
• Lead analysis of QC findings, drive corrective actions, and ensure audit and regulatory compliance
• Perform detailed quality reviews of Fraud/TM/KYC processes across a range of risk levels
• Assess accuracy and consistency against the QC checklist, scoring criteria, internal policies, and regulatory requirements
• Apply a risk-based approach in reviewing to identify inconsistencies and potential financial crime risks
• Ensure all casework meets internal and external standards and support challenging conversations on findings
• Work with the Financial Crime team to ensure timely completion of reviews and support prioritisation of workloads
• Provide constructive feedback and coaching to team members
• Identify recurring issues and themes, escalation trends, and recommend solutions at operational and technological levels
• Support the development of quality standards, guidance, and training
• Engage with the Onboarding and Financial Crime Teams, including investigators, managers, and executives
• Clearly articulate and justify QC decisions, particularly when challenged
• Build strong working relationships to support a collaborative culture
• Contribute to process enhancements and efficiency initiatives across the team
• Understand developments in UK and EU Law to support changes in the function
• Provide input into process improvements, policy updates, control frameworks, and system improvements
• Support implementation of regulatory or internal change initiatives

Requirements

• Experience managing a QC function in a FinTech or start-up environment
• Experience as a financial crime investigator or analyst
• Proficiency handling wide sets of data and presenting key findings
• Confidence in communicating to key stakeholders
• Desired: Experience working with Chain Analysis

Benefits

• 30 days annual leave per year
• 4 wellbeing days per year
• 1 company volunteering day per year
• Private Healthcare (AXA + Livi 24/7 virtual doctors)
• Pension: 5% Employee / 3% Employer via Salary Sacrifice
• Income Protection: 13 weeks full pay, then 67% salary (long-term absence)
• Life Insurance: 2x salary (death in service)
• Enhanced Parental Leave: 17 weeks full pay, 10 weeks half pay, then statutory — for all parents
• Menopause Policy