Recon & FinOps Manager

Who we are:

Mama Money is a growth-stage fintech on a mission to improve the financial lives of migrants and underserved communities across Africa and beyond. What started in 2015 as a cross-border payments service has grown into a multi-product financial platform. We give people the tools to send, save, and manage money — on their own terms, at a socially fair price.

Mama HQ is in beautiful Cape Town, South Africa. We're 158 people strong (and counting), representing 19 countries across Africa, Asia, the UK, and Europe. From remittances to a growing range of financial products, everything we build is in service of people who deserve better. Our culture reflects that same commitment. We look after our team the way we want them to look after our customers. "Just be lekker!" means we trust our talented, diverse people to do what's right and make it happen — simply and with heart.

We've earned a few accolades, built lasting partnerships, and grown our reach in ways we're proud of. We've had good times and tough times, but our focus has never shifted. People over profit, always.

As our Recon & FinOps Manager, you'll be the engine room behind how money actually moves through Mama Money. You'll own the daily reconciliation of payments and aggregator flows across multiple corridors and currencies, make sure funds are settled accurately and on time, and be the first to spot when something looks off. This is a hands-on, detail-driven role at the intersection of payments, operations, and data — you'll work closely with our Treasury team, Tech Ops, and our FX Trader to keep the money moving smoothly, day in and day out.

You'll bring a data-driven mindset to everything you touch: building smarter reconciliation and monitoring workflows, spotting anomalies through analysis rather than manual review alone, and helping the finance operations function scale through automation rather than headcount.

• Completed Bachelor's degree in Accounting, Finance, or a related field.

• 4+ years of relevant experience in payment operations, reconciliations, or financial operations — ideally in fintech, payments, or financial services.

• Demonstrable, hands-on experience using AI tools (e.g. Claude, or similar) to build automated assessments, workflows, or alerting systems — non-negotiable for this role.

• Strong Excel skills: comfortable with large data sets, schedules, and building automated or templated reporting.

• Exposure to data analysis, dashboarding, or process automation tools (e.g. Power Query, Power BI, SQL, or similar) is a strong advantage.

• Exposure to a multi-entity or multi-currency environment, ideally in fintech or financial services.

• Experience working with payment aggregators, gateways, or banking partners is a strong advantage.

• High attention to detail with the ability to manage competing deadlines in a fast-paced environment.

Why Mama?

At Mama Money, we build products that help people do more with their money, from sending money home, to saving, to accessing money in ways that feel safe & simple. The work we do matters because it helps real people in real ways every day.

We care about making life easier for our customers. We’re not afraid to give things a go, and we take ownership of what we do. We keep learning, support each other, and stay focused on what matters most.

If you’re looking for meaningful work and a team that cares about what they’re building, Mama Money could be the right place for you.

Mama’s values:

Making it easier for customers

Give it a go

Just own it