FinCrime Operations Manager
Envision Employment Solutions is currently looking for a FinCrime Operations Manager for one of our partners, a leading Digital Bank!
THE ROLE
You run the operation that keeps financial crime out of the bank. The team that checks who a customer is, watches how their money moves and gathers the evidence when something looks wrong is yours to lead, and where the line sits between what your team clears and what goes to Compliance is yours to hold.
WHAT YOU’LL DO
- Manage and develop the L1 fincrime operations analyst team
- Oversee CDD and EDD workflows, holding the quality and completeness of every check
- Own the escalation framework for flagged cases to Compliance, and hold the line on where operations ends and Compliance decides
- Monitor transaction monitoring alert triage and the quality of its outcomes
- Keep every fincrime process aligned to regulatory requirements and internal policy, and report operational performance to the Fraud and Fincrime Operations Director
- Serve as the operational liaison to Compliance, and work with them on process and policy improvement
WHAT WE’RE LOOKING FOR
- 6 to 10 years in AML or finCrime operations, compliance or KYC within a bank or fintech
- Strong knowledge of CDD and EDD requirements, transaction monitoring and AML red flags
- Proven experience managing or leading operations teams in a regulated environment
- A deep understanding of case escalation protocols and the boundary of Compliance decisions
- Familiarity with finCrime technology platforms and alert management tools
YOU’LL THRIVE HERE IF YOU
- You know exactly where operations end and a Compliance decision begins, and you never blur it
- You’d rather escalate a borderline case than let it pass because the queue is full
- You treat a CDD or EDD file as evidence, complete or not done
- You can turn a pattern of alerts into a process change, not just a clear queue
As published by workable
First name, Last name, Email, Headline, Phone, Address, Photo, Education, Experience, Summary, Resume, Cover letter
- How did you hear about us? choose one
- If you were referred to this role by a recruiter, please provide their name. written answer
- Are you currently based in Egypt? If not, are you willing to relocate to Egypt for this role? choose one
- This is a full time, on site role. Are you comfortable and available to work on site? yes / no
- How would you rate your English proficiency (written and spoken)? written answer
- Do you have 6 to 10 years of experience in AML, fincrime operations, compliance, or KYC within a bank or fintech? yes / no
- Do you have hands-on experience with CDD (Customer Due Diligence) and EDD (Enhanced Due Diligence) workflows? yes / no
- Do you have experience managing or leading operations teams in a regulated environment? yes / no
- Do you have experience with transaction monitoring alert triage? yes / no
- Describe your experience managing a CDD/EDD or KYC operations team. What was the team size and case volume you handled? written answer
- Walk us through how you decide when a case should be escalated to Compliance versus cleared at the operations level. What's your decision process? written answer
- Tell us about a time you identified a pattern in fincrime alerts that led you to change a process, not just clear the queue. written answer
- Describe your experience with transaction monitoring systems and how you assess the quality of alert triage outcomes. written answer
- What AML red flags are you most experienced in identifying, and how do you train a team to spot them? written answer
- Tell us about your experience working as an operational liaison to a Compliance function. How did you manage that relationship? written answer
- Describe a time you held a case back or escalated it despite pressure to close the queue faster. What was the outcome? written answer
- What fincrime technology platforms or alert management tools have you worked with? written answer
- What is your current monthly net salary? written answer
- What are your expected monthly net salary requirements? written answer
- When can you start? (Notice Period) written answer