Fintech Operations Specialist I - Reconciliation
At Sunrise Banks we are committed to a culture of trust and transparency that welcomes all.
POSITION SUMMARY
The Fintech Operations Specialist - Reconciliation supports daily reconciliation activities across National Products, ensuring that all financial activity posted to bank accounts aligns with cardholder transactions and network funds movement. This role operates in a fast‑paced environment and provides critical oversight to maintain accuracy, integrity, and timeliness of financial data across multiple systems. ONSITE WORK REQUIREMENT - SIOUX FALLS, SD
ESSENTIAL FUNCTIONS
- Perform daily reconciliation of National Products accounts across multiple financial systems, including payment gateways, digital wallets, card processors, banks, and internal ledgers.
- Research and resolve discrepancies to maintain aging items under the 90-day aging standard.
- Assist in creating and maintaining accurate program funds flows.
- Support team members in resolving complex reconciliation issues for existing products.
- Work with Deposit Operation team to resolve outstanding ACH items.
- Partner with the data warehouse team to ensure accurate reporting for daily transaction activity.
- Verify that new products are in the flat files and reflected accurately in the daily recon reporting.
- Utilize existing SQL queries to troubleshoot issues and identify efficiencies.
- Analyze data in the flat files & understand how it affects operations and the overall products within National Products.
- Work with Processors, Program Managers and Database team on recon difference resolution.
- Assist with implementation efforts for new products or processes.
- May be asked to coach, mentor, or train others as subject matter expert when it comes to FinTech Reconciliation.
- Identify opportunities for process improvements and automation to enhance operational efficiency
- Prepare and provide requested documentation or information for Audit requests.
- Completes special projects and performs other responsibilities and duties assigned by management.
SUPERVISORY RESPONSIBILITIES
None
COMPETENCIES
- Sunrise Core Values
- Adaptability
- Communication
- Compliance
- Dependability & Flexibility
- Initiative
- Integrity
- Judgement
- Organizational Skills
- Productivity
- Professionalism
- Quality Service
- Teamwork
- Technical /PC Skills
- Work Quality
EDUCATION & EXPERIENCE
- High school degree or GED required
- College degree in business related field preferred.
- Five (5) years’ related experience required.
- Experience in the Prepaid, Payments, financial industry.
- Exceptional attention to detail.
- Ability to organize and manage multiple tasks daily.
- Understanding of the funds flow life cycle.
- Excellent analytical and problem-solving skills.
- Excellent organizational skills and attention to detail.
- Experience or knowledge of bank accounting practices and principles of internal controls.
- Proficiency with Microsoft Office with fluency in data manipulation, importing and exporting using Excel.
- Experience in reconciliation processes associated with Fintech products.
- Proven ability to reconcile activity in various DDA and General Ledger accounts.
- Excellent verbal and written communication skills.
- Demonstrates the ability to work effectively with AI tools and maintains an open, curious approach to emerging technologies.
- This position will require primary attendance in the office with some limited remote or work from home options.
COMPENSATION & BENEFITS
Annual Salary Range DOQ: $44,219 - $63,000
Eligible Benefits: Medical, Dental, Vision, FSA, Life, STD/LTD, PPL, PTO, PVTO, 401k and more. Visit www.sunrisebanks.com for more details.