First Line Support Analyst
Posted Updated
Are you passionate about IT and delivering a great customer experience? We're looking for a First Line Support Analyst to join our IT Support Team.
The roleThis is a great opportunity to build your career in IT support within a busy, customer-focused environment. As a First Line Support Analyst, you'll provide responsive IT support to colleagues across the firm, troubleshoot a wide range of queries and maximise first-contact resolution, while developing your technical knowledge and delivering an excellent experience at every interaction.This role is office-based. We welcome applicants to be based from any of our Birmingham, Cambridge, Leeds, Manchester, Norwich offices.The personExperience in an IT support, service desk or customer service environment, providing support through channels such as telephone, chat, remote support tools and...
The roleThis is a great opportunity to build your career in IT support within a busy, customer-focused environment. As a First Line Support Analyst, you'll provide responsive IT support to colleagues across the firm, troubleshoot a wide range of queries and maximise first-contact resolution, while developing your technical knowledge and delivering an excellent experience at every interaction.This role is office-based. We welcome applicants to be based from any of our Birmingham, Cambridge, Leeds, Manchester, Norwich offices.The personExperience in an IT support, service desk or customer service environment, providing support through channels such as telephone, chat, remote support tools and...