Fitness Instructor

SUMMARY DESCRIPTION
The Fitness Trainer is responsible for creating a welcoming environment for all members and providing guidance, instruction, and encouragement to help members achieve their fitness goals. This position leads small-group training sessions, conducts new member orientations, and supports the overall “Judgement Free Zone®” experience by promoting a safe, inclusive, and motivating atmosphere.

Member Support and Training

• Conduct new member orientation sessions (“PE@PF” program), teaching safe and effective use of gym equipment.
• Design and lead small-group fitness classes that align with Planet Fitness standards and member needs.
• Provide general fitness instruction and encouragement—not one-on-one personal training.
• Offer tips and guidance to help members use equipment properly and confidently.
• Foster a positive, inclusive atmosphere that supports members of all fitness levels.

Member Engagement

• Build relationships with members to encourage regular participation and promote retention.
• Be visible and available on the club floor to assist members at all times.
• Promote a “Judgement Free Zone®” and ensure all members feel welcome and supported.

Safety & Cleanliness

• Maintain a clean, organized, and safe workout environment.
• Assist in extra duty cleaning during down times or as needed by club management
• Wipe down and disinfect equipment regularly.
• Report any equipment issues or safety concerns to management immediately.
• Assist with additional cleaning tasks as requested.

Administrative & Team Support

• Track and record participation in fitness sessions.
• Support front desk operations as needed including:
  • ­Assist in answering phones in a friendly and professional manner.
  • ­Check members into the system and sign-up new members.
  • Take prospective members on tours.
  • Assist management with club events, member appreciation days, and other promotions.