Fitness Manager

The Fitness Manager is responsible for managing onsite fitness facility operations and programs according to the company’s vision, values, and strategic objectives at the Wellington HOA community in Flower Mound, Texas. The Fitness Manager provides strong, positive leadership across customer service, team development, fitness programming, personal training, and group exercise offerings while fostering effective relationships with residents and client stakeholders. The Fitness Manager is also accountable for the overall operational performance, financial management, and service excellence of the assigned facility, ensuring a high-quality fitness experience for all members.

Schedule: Full-Time, Monday - Friday, 8 AM - 5 PM

In-Person, No Remote Work

About Cooper Aerobics Cooper Aerobics has been helping improve the quality and quantity of millions of lives through prevention since 1970. We inspire individuals to make good health a habit to live longer, healthier and more productive lives through our products and services.

• Cooper Clinic’s comprehensive physical exam gives patients an in-depth picture of their health and an action plan to improve it.
• Cooper Fitness Center is the fitness center of choice for members that belong to a healthy-living community, not just a gym.
• Cooper Spa helps bring life back in balance through relaxation and renewal services.
• Cooper Hotel & Conference Center provides guests easy access to all that Cooper Aerobics has to offer.
• Cooper Complete is a pure, potent vitamin and supplement line scientifically proven to improve well-being.
• Cooper Wellness Strategies takes the Cooper philosophies for individuals and transforms them to improve the physical and fiscal health of a company and its workforce.

Get Cooperized™

Supervisory Responsibilities

• Supervise teammates at the Wellington HOA Community fitness facility
• Support team success by following organizational policies and applicable laws
• Interviewing, hiring, and onboarding new teammates
• Providing training, guidance, and daily direction
• Assigning work and supporting team workflow
• Recognizing and rewarding strong performance
• Coaching teammates and addressing concerns with HR support
• Resolving complaints and promoting a positive work environment

Essential Duties and Responsibilities

• Develop and maintain a strong, professional relationship with client liaison and leadership to continually represent Cooper core values.
• Oversee all general onsite fitness facility operations and financial accountability as assigned, e.g., facility operations budget, annual facility operations planning process, onsite technology system oversight, facility marketing and communications, program planning and implementation.
• Meet bi-weekly with Fitness Accounts Director to ensure KPI's are measured, and the facility is meeting or exceeding program and budgetary expectations.
• Provide monthly and semi-annual key fitness facility metrics, providing strategic insights into program and participation trends, and suggestions for improvement.
• Assists with short-term and long-term strategic planning of the fitness facility with respect to staffing, programming, systems, facilities, equipment, and other facility-related areas.
• Provides exceptional customer service with a positive attitude and ensures Cooper customer service standards and expectations are met.
• Oversee planning, management, implementation, and evaluation of Cooper Quest member engagement programs.
• Provide strong leadership for Cooper Teammates with a focus on training and skill development.
• Maintain a positive attitude and represent a strong team approach with an emphasis on developing a healthy work culture.
• Perform daily facility walkthroughs to ensure that all areas of responsibility are clean and organized; if deficient, take necessary actions to improve.
• Submit monthly client invoice information according to established timelines for review and approval.
• Participate with Cooper and client marketing departments to support facility and program communication content, standards, and timelines.
• Participate with Cooper and other approved resources to leverage Cooper educational content in program design, facility promotions, and other program campaigns.
• Participate with Cooper and client technology departments to manage facility technology systems and requirements.
• Provide oversight and establish strong relationships with vendors and service providers.
• Assume responsibility and take appropriate action in the event of an emergency (e.g., medical incident, fire alarm, etc.) within the fitness facility.
• Other duties as assigned.