Fleet Supervisor

As a PacLease Fleet Supervisor, you will play a critical role in supporting our customers and ensuring their leased and rental equipment operates at peak performance. You will serve as a trusted partner to your assigned accounts, coordinating maintenance, managing repair costs, and helping customers navigate service‑related challenges with confidence and clarity.

This position is ideal for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and takes pride in delivering exceptional customer service.

Key Responsibilities

• Coordinate and schedule all repairs and preventative maintenance for assigned PacLease customers to keep their fleet operating safely and efficiently.

• Review incoming repair orders to ensure accuracy, proper cost distribution, and compliance with PacLease standards.

• Manage fleet costs for both lease and rental units, maintaining a strong focus on financial accuracy and operational efficiency.

• Apply for warranty coverage when applicable; training will be provided to ensure you become proficient in warranty processes.

• Maintain daily communication with customers, assisting with any service‑related issues they encounter while operating their equipment.

• Partner closely with Jackson Group service departments to reduce downtime and improve repair turnaround times.

• Identify maintenance and repair trends within the fleet and escalate findings to the appropriate team members to support continuous improvement.

• Contribute ideas, feedback, and solutions — your voice and expertise will be valued, and your input will help shape the success of our department.

Class B or A CDL license is not required but is a great benefit for the position we are looking to fill.