FLEET SUPERVISOR

Job Title: Fleet Supervisor
Reports To: Operations Manager

Job Purpose:
To ensure the reliability and efficiency of our courier services, the Fleet Supervisor leads our driver team and manages our vehicle fleet. You will be the key player in ensuring on-time deliveries, exceptional safety standards, and cost-effective operations in a fast-paced environment.

Key Responsibilities:

1. Fleet & Delivery Operations:

· Manage the daily deployment and activities of the courier fleet.

· Plan and dynamically optimize delivery routes using dedicated software to meet performance targets.

· Monitor real-time fleet tracking, proactively addressing delays or operational issues.

· Analyze daily performance data to identify and implement improvements.

2. Driver Leadership &Management:

· Supervise, train, coach, and evaluate a team of delivery drivers.

· Create shift schedules, manage leave, and ensure adequate driver availability.

· Foster a culture of safety and service excellence.

· Professionally handle driver concerns, feedback, and performance issues.

3. Vehicle Maintenance &Compliance:

· Oversee the scheduled servicing, repairs, and cleanliness of all vehicles to maximize uptime.

· Ensure all vehicles fully comply with LTA and other regulatory safety standards.

· Maintain meticulous digital and physical records for inspections, maintenance, and fuel.

4. Safety, Regulations &Reporting:

· Enforce strict adherence to safety protocols and traffic laws.

· Ensure compliance with all transportation, employment, and environmental regulations.

· Conduct regular safety briefings and training.

· Prepare accurate reports on fleet KPIs (on-time performance, costs, maintenance) and control expenses against budget.

5. Customer Service &Coordination:

· Work closely with the Customer Service team to resolve delivery-related inquiries or issues promptly.

· Ensure transparent communication regarding delivery statuses.

Qualifications & Skills:

· Required: Proven experience (2+years) in fleet management, logistics, or a similar operations role, preferably within courier/transportation.

· Strong competency with fleet management software, GPS tracking, and MS Office.

· Excellent organizational, problem-solving, and multi tasking skills under pressure.

· Outstanding interpersonal and communication skills, with the ability to lead a diverse team.

· Practical knowledge of vehicle maintenance and local transport regulations.

· Advantages: Formal qualification in Logistics, Transportation, or Business Management. A valid Class 3 driver's license.

Work Environment:
This is a hands-on, dynamic role based at our operations center with daily time spent in the fleet yard. Occasional field travel is required. As a keyoperations leader, flexibility during peak periods is essential to support theteam and meet customer demand.

We Offer: Acompetitive salary and benefits package within a growing company.