Flemish Contact Center Agent - Sofia

Reference: YOSO

Sofia is the vibrant capital city of Bulgaria. Living in the city can feel like a fairytale. Sofia has a rich history and culture. Even if you are not into architecture, you will be amazed by the beautiful buildings. Visit the countless churches and the mesmerizing Alexander Nevsky Cathedral. Next to all these highlights Sofia also offers a great nightlife. At night, the city really comes to life. Start your night at a bar and move to a club to dance and party all night long. You can combine life in Sofia with a valuable, and CV-boosting job!

Click here to read more about moving to Bulgaria.

The job

As a Contact Center Agent you will be answering incoming calls, emails and do some general administrative tasks. You will be exclusively doing customer care, and no sales. As you will be talking to customers all day long, it's important to be a positive, confident, and professional person, when dealing with them.

We offer

• 40 hours work week: Work from Monday - Friday in rotating shifst between 08:00 am and 20:00 pm
• Performance bonus
• Relocation package (including flight and initial hotel)
• Assistance with finding accommodation, and opening up a bank account
• Private health insurance
• Paid training period
• A bright and modern office in the beautiful Sofia
• Weekly fresh seasonal fruits in the office

Your qualifications

💭 You speak and write Flemish at a native level and English at a communicative level

🎓 Experience on the phone in customer care is an asset, as well as experience in the caring sector

💻 You have strong PC skills (comfortable with working multiple systems)

💪🏻 Empathetic, respectful, and able to stay calm under pressure

🥇 Productive and result-oriented. Able to handle a high workload without losing quality. Flexible and open to feedback, adapt easily to changes and manage multiple tasks effectively

If you have any questions about the position, please feel free to send an email to info@jobsqd.com.