Flexible Benefits Administration Analyst
As a Flex Analyst within the H&B, you will be part of a team supporting our Asia Pacific clients in monitoring and tracking submitted claims and reimbursements.
The ideal candidate will be detail-oriented and have excellent data manipulation skills. Also, exposure or background in the benefits brokerage / insurance administration work is required. The position would also require project management skills and customer support / management skills.
You will have the opportunity to:
- Enhance your technical knowledge of benefits plans around the world
- Enhance data, process and project management skills
- Bachelor’s degree required, preferably in a program with heavy emphasis on mathematics or business
- 1-2 years’ work experience either in an insurance company or an outsourcing company doing healthcare processes (eg claims, enrolment)
- Previous benefits or insurance experience a plus
- Advanced proficiency in Microsoft Office (Word, Excel and PowerPoint)
- Experience with data entry, validation and manipulation (advanced Excel skills are essential)
- Ability to review and check data against subject domain knowledge (e.g., health and group benefits) and understand the data’s applicability/accuracy for the designated purpose
- Ability to ask the right questions and seek help where appropriate
- Sense of accountability; owning one’s work and taking pride in it
- Collaboration with a global team, include taking accountability for quality and on-time delivery of own work and involving other team members when appropriate
- Structured problem solving and analytical thinking
- Continuous improvement mindset – increasing task efficiency and effectiveness with each product or service repetition
- Strong client service orientation
- Strong client relationship, interpersonal and team skills
- Proficiency in English required, good written and communication skills
- Able to work shift hours
- Bachelor’s degree required, preferably in a program with heavy emphasis on mathematics or business
- 1-2 years’ work experience either in an insurance company or an outsourcing company doing healthcare processes (eg claims, enrolment)
- Previous benefits or insurance experience a plus
- Advanced proficiency in Microsoft Office (Word, Excel and PowerPoint)
- Experience with data entry, validation and manipulation (advanced Excel skills are essential)
- Ability to review and check data against subject domain knowledge (e.g., health and group benefits) and understand the data’s applicability/accuracy for the designated purpose
- Ability to ask the right questions and seek help where appropriate
- Sense of accountability; owning one’s work and taking pride in it
- Collaboration with a global team, include taking accountability for quality and on-time delivery of own work and involving other team members when appropriate
- Structured problem solving and analytical thinking
- Continuous improvement mindset – increasing task efficiency and effectiveness with each product or service repetition
- Strong client service orientation
- Strong client relationship, interpersonal and team skills
- Proficiency in English required, good written and communication skills
- Able to work shift hours