Floating Customer Service Representative (CSR)
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Description
Job Title: Floating Customer Service Representative (CSR)
Department: Retail
Reports To: Retail Manager
FLSA Status: Non-Exempt
Prepared By: Retail Manager
Prepared Date: January 2024
SUMMARY:
Develop and enhance banking relationships by serving our existing customers on the front line in a friendly, efficient, and accurate manner. Must have a general understanding of our products and services to best service our customers on the front-line. CSR’s are also responsible for enhancing relationships by offering product/service solutions to fit our customers’ needs. This CSR will travel to all eight of our south branches to cover staff absences.