Floor Associate
About the ReStore: Habitat Broward ReStore is a discount retail outlet that provides a source of funds to support Habitat for Humanity of Broward on its mission of building homes, communities and hope for low-income families who are currently living in substandard conditions.
Reports To: ReStore General Manager and ReStore Managers
Time Requirements: 28 hours per week; approx. 4 hours a day between 9am-6pm--must be available on Saturdays
Position Summary: Assists the ReStore staff in general tasks, helps maintain a clean, organized, and attractive store, stocks and displays donations and provides customer service.
Position Responsibilities: Will vary depending on daily needs and may include…
Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer or donor, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.
Maintain an awareness of all promotions and advertisements
Communicate customer requests to management
Assist staff in maintaining safe, clean and adequate work environment and equipment.
Lead volunteers and provide them with a positive volunteer experience.
Safely load and unload (often heavy) donations and purchases.
Helping customers take purchased items out to their vehicles
Stocking and organizing donations according to staff requirements
Disposing of materials as needed
Any other tasks as assigned by manager.
Skills and Abilities Required:
Friendly and helpful with good customer service skills
Willingness to help a diverse customer base
Self-motivated
Must be able to handle tasks that require physical strength and endurance such as lifting 25 pounds, carrying, pushing and pulling
Ability to work in a warehouse environment
Ability to operate all equipment necessary to perform the job
Ability to stand for an extended period of time
Ability to communicate in English with customers and other staff
Ability to read, count and write to accurately complete the job
Ability to pass a drug test and a background check