Floor Manager
POSITION SUMMARY
The F&B Floor Manager has a passion for all things food and beverage and is
responsible for maximizing budgeted revenue. This position reports to the F&B
Director. This key leadership role will oversee the daily operations of the restaurant,
including, but not limited to, inventory and labor management, staff training and
development, and all F&B-related technology platforms. The F&B Manager is a
passionate leader who thrives in a fast-paced environment and enjoys creating
memorable guest experiences.
LOCATION: Faraway Hotel - Sag Harbor
PRIMARY RESPONSIBILITIES/ESSENTIAL FUNCTIONS
? Actively participates in developing and implementing strategies to maximize
the budget in collaboration with the Director.
? Creates and manages scheduling, for all FOH departments
? Assists with inventory ordering and management, ensuring the best possible
prices and purchasing decisions are taken into account to meet financial
targets.
? Manages vendor list and ordering guides, ensuring all are updated regularly.
? Actively manages the receiving, check in and organization of all food and
beverage related deliveries.
? Actively participates in running the service, touching tables, and coaching
staff.
? Leads in a positive fashion while multitasking and prioritizing workloads.
? Conducts ongoing training and development with a focus on food, beverage,
service, and hospitality.
? Leverages technology to manage administrative tasks.
? Assists with managing reservation books to maximize revenue.
? Oversees the consistent delivery of an unparalleled guest ambiance and
experience from pre-arrival to departure.
? Maintains high standards of professionalism, including: restaurant image,
cleanliness, proper uniforms, and appearance standards.
? Responds in a professional and timely manner to guest complaints and issues
to resolve them.
? Troubleshoots maintenance and repairs in collaboration with Engineering and
the Hotel GM and F&B Director.
? Oversees safety, sanitation and proper alcohol service guidelines are adhered
to.
QUALIFICA TIONS
? 1-3+ years of hospitality experience in upscale full-service restaurants.
? Open availability including evenings, weekends and holidays.
? Flexibility and willingness to adapt to ongoing changes.
? Ability to inspire, motivate and develop employees.
? Ability to identify problems and solve them.
? Professional and confident verbal and written communication with guests,
employees, and ownership.
? ServSafe and TiPs certified (or equivalent).
? Clear understanding of the English language (verbal and written).
? Experience working with various scheduling, administrative, and technology
systems and their integrations.
? Familiarity with Apple products and applications.