Floor Manager – Indian Restaurant Operations
Job Summary
We are looking for a strong and experienced Floor Manager to support the daily operations of our fast-growing Indian restaurant. The Floor Manager will work closely with the Restaurant Manager and play a key role in leading the service team, ensuring high operational standards, and delivering an excellent guest experience.
This position is ideal for hospitality professionals with strong leadership skills, experience in busy restaurant environments, and a passion for Indian hospitality and service culture.
The ideal candidate is service-minded, disciplined, energetic, and capable of leading shifts with confidence in a fast-paced environment.
Key Responsibilities
Floor Operations & Shift Leadership
Support the Restaurant Manager in overseeing daily restaurant operations.
Lead service during shifts and ensure smooth coordination between kitchen and floor staff.
Ensure guests receive professional, friendly, and efficient service at all times.
Handle guest feedback and resolve operational issues quickly and professionally.
Team Supervision & Training
Assist in training and developing waiters, runners, hosts, and bartenders.
Ensure staff follow company standards, procedures, and service expectations.
Support shift planning and maintain strong communication within the team.
Help create a positive, motivated, and professional working environment.
Guest Experience & Service Quality
Maintain high standards of cleanliness, presentation, and hospitality throughout the restaurant.
Monitor guest satisfaction and ensure consistent service quality.
Actively support upselling and strong service performance during shifts.
Represent authentic Indian hospitality and company values on the floor.
Operational Support & Administration
Support stock control, ordering routines, and daily operational procedures.
Assist with opening and closing procedures.
Help monitor daily sales performance and shift operations.
Work closely with the Restaurant Manager to improve efficiency and guest satisfaction.
Hygiene, Safety & Compliance
Ensure hygiene and food safety standards are followed at all times.
Maintain a clean, safe, and organized restaurant environment.
Support compliance with workplace policies and operational procedures.
Qualifications
Experience as a Floor Manager, Supervisor, Head Waiter, or similar leadership role in hospitality
Experience from Indian restaurants or high-volume restaurants is a strong advantage
Strong understanding of restaurant service standards and guest experience
Excellent communication and leadership skills
Ability to lead shifts in a busy and fast-paced environment
Professional attitude, discipline, and strong work ethic
Fluent English skills required
We Offer
Permanent full-time employment
Morning, day, evening, and weekend shifts
Professional and supportive work environment
Career growth opportunities within a growing international restaurant brand
Training and development opportunities
We strongly encourage experienced hospitality professionals from all around the world to apply.