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SIGHTGLASS COFFEE ROASTERS LLC

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Floor Staff/Cashier

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Description

Overview

Cashier/Floor are responsible for taking guests through each step of the ordering process at the counter. They graciously and knowledgeably guide the guest through our menu and the products in our display cases, highlighting the offerings unique to Sightglass.

Cashier/Floor staff will maintain a composed and flexible mind-set, keeping an awareness of bar and kitchen flow, adjusting and supporting other stations as needed. Cashier/Floor Staff runs food and drinks, maintains the dining room by clearing and bussing vacated tables, and attends to guests seated in the dining room. Cashier/Floor Staff is responsible for updating the seating chart as guests choose a table, and ensuring guests have everything they need to enjoy their meal. Cashier/Floor staff will also take any additional orders from guests seated in the dining room using a handheld POS system. As the primary presence on the floor, Floor Staff will assist guests in each phase of the dining experience, quickly communicating and resolving any issues that may arise. Cahier/Floor Staff are responsible for clearing and cleaning vacated tables promptly and properly. This position requires a strong ability to multitask, commitment to service and hospitality, along with a keen eye for details.

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