Floor Supervisor-Office Manager
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Job Title: Restaurant Floor Supervisor & Office Manager
Compensation: $24.00-$28.00 per Hour. Approximately 36hrs/week
Mission Statement: To delight our guests with a remarkable dining experience that keeps them returning.
Core Values: Authenticity, Respect and Enthusiasm
Job Summary:
We are seeking a versatile, tech-savvy Restaurant Floor Supervisor & Office Administrator who blends a genuine heart for hospitality with a meticulous eye for detail. In this dual role, you will spend roughly 40% of your time championing our guest experience on the dining room floor and 60% anchoring our business operations through digital and physical organization. The ideal candidate must seamlessly pivot from leading an energetic floor shift to navigating spreadsheets and cloud-based organization systems.
Key Responsibilities:
Floor Supervision: A Heart for Hospitality
- Elevate Guest Experiences: Greet guests warmly, manage table touches, and proactively turn minor service hiccups into memorable, positive moments.
- Lead & Mentor: Inspire, coach, and support front-of-house staff to deliver seamless, warm service.
- Maintain Ambiance: Consistently audit the dining room floor to ensure lighting, music, temperature, and cleanliness perfectly match our brand standards.
- Shift Logistics: Manage the floor, floor rotations, and handle cash drawer reconciliations with absolute precision at shift close.
Office Administration: An Eye for Detail
- File Organization: Maintain, organize, and update files using Google Workspace (Docs, Sheets, Drive) and Microsoft Office (Word, Excel). Keep all physical files organized.
- Inventory & Vendor Relations: Order, track, and log front-of-house and office supplies, verifying that digital vendor invoices are 100% accurate. Keep track of maintenance schedules and vendor list.
- System Maintenance: Keep our POS system updated with menu changes and manage the restaurant's central email inbox.
Qualifications & Requirements:
- Experience: 1-2+ years of restaurant leadership combined with at least 1 year of administrative or office support experience.
- Software Proficiency: Advanced, hands-on proficiency with Microsoft Office (Excel, Word) and Google Workspace (Sheets, Docs, Drive) is strictly required.
- The Hospitality Heart: A naturally warm, empathetic, and service-oriented personality. You genuinely enjoy making people feel welcome and valued.
- The Detailed Eye: Exceptional organizational skills. You spot typos, spreadsheet discrepancies, inventory shortages, and misplaced decor instantly.
- Tech Savvy: Ability to quickly adapt to modern restaurant POS systems (e.g., Toast, Clover) and reservation platforms
- Flexibility: Availability to work a flexible schedule, including peak dinner shifts, weekends, and holidays.
Benefits & Perks:
- Competitive hourly pay pf $24-28/hour with bi-weekly direct deposit.
- Free Shift Meals and dining discounts
- Medical, Retirement and Bonus benefits
To Apply:
Please submit your resume and a short note sharing why you would be a good fit for this position.