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Floor Trainer / Front Desk Attendant

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Description

Floor Trainer/ Front Desk Attendant

The Floor Trainer/ Front Desk Attendant is responsible for managing and maintaining the fitness floor, being responsive to members by offering assistance and educating them on the safe and correct use of cardiovascular and weight training equipment. Additionally, Floor Trainers perform Welcome Workout orientations/assessments, sells personal training packages, conducts one-on-one personal training sessions, and answers fitness related questions.

Key Responsibilities may include:

  • Supervise members to ensure safe and appropriate equipment use.

  • Provide personal and group training sessions as assigned.

  • Conduct fitness assessments, develop exercise programs, and recommend personal training packages.

  • Record and track personal training sessions in JAM.

  • Perform and maintain gym cleaning duties.

  • Deliver orientations (Welcome Workouts), including health history review, assessments, equipment instruction, and workout planning.

  • Maintain a follow-up schedule with new members for continued engagement.

  • Greet and provide immediate attention to all members and guests.

  • Screen visitors, manage attendance using JONAS, and ensure guest waivers are completed.

  • Register new members following established procedures.

  • Promote and inform members about services, events, rules, and amenities.

  • Answer and route phone calls professionally.

  • Manage financial transactions, inventory, and JONAS charging/closing procedures.

  • Maintain cleanliness and aesthetics of the Juice Bar area.

  • Prepare and promote smoothies, coffee, and other beverages.

Job Requirements:

  • Fully bilingual (Spanish & English).
  • Personal Training Certification required
  • Experience in customer service fitness environment preferred.
  • Strong written, verbal, and interpersonal communication skills.
  • Ability to work with minimal supervision and maintain a positive, professional demeanor in all situations.
  • Ability to problem-solve and handle multiple tasks under pressure

Working Conditions may include:

  • Work hours include days and evenings on weekdays, weekends and holidays.
  • Ability to sit, stand, or drive for extended periods during your shift.

What We Offer

  • Health Insurance
  • Signing Bonus up to $1,000.
  • Retirement Plan
  • Opportunities for professional growth and development.
  • A supportive and inclusive work environment.

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