FOH Manager

FOH Manager (with Relief Lodge Manager Duties) – Northern KwaZulu-Natal

Kendrick Recruitment is seeking an experienced and motivated FOH Manager for a private game lodge in Northern KwaZulu-Natal. This live-in opportunity is ideal for a professional with a strong luxury lodge background who can oversee front-of-house operations and confidently assume additional lodge management responsibilities during the General Manager’s leave cycles.

Requirements:

• Minimum of 2 years’ experience as a FOH Manager or Duty Manager within a 4- or 5-star lodge is essential.
  

• Proven experience in luxury lodge hosting and guest relations.
  

• Strong operational knowledge across front of house, food and beverage, housekeeping and guest services.
  

• Experience in stock control, ordering and general administration.
  

• Computer literacy and strong organisational skills.
  

• A valid driver’s licence is essential.
  

• Excellent leadership and staff management abilities.
  

• A trustworthy, responsible individual capable of relieving the General Manager and taking full operational responsibility during leave cycles.
  

• A warm, professional and guest-focused approach.
  

• The ability to work comfortably in a remote, live-in bush environment.
  

• A stable employment history with contactable references.
  

Key responsibilities:

• Oversee daily lodge operations and ensure smooth running of all departments during shifts.
  

• Manage guest arrivals, departures, hosting, reservations and billing.
  

• Supervise staff across front of house, food and beverage, housekeeping and other operational departments.
  

• Maintain high standards of guest service and overall lodge presentation.
  

• Manage stock control, ordering and general administrative duties.
  

• Support effective communication and coordination between departments.
  

• Assume full operational responsibility when relieving the General Manager during leave cycles.
  

Candidates do not need to own a vehicle, provided they can arrange reliable transport to and from the reserve.

This is an excellent opportunity for a hands-on hospitality professional looking to take on broader management responsibilities within a private game lodge environment.

Interested candidates are invited to submit their CVs for consideration.