FOH Manager / Senior Waiter

Senior Waiter / Front of House Manager | Upmarket Restaurant | Stellenbosch

An exciting opportunity is available for an experienced Senior Waiter / Front of House Manager to join a small, sophisticated restaurant forming part of a highly regarded group of upmarket restaurants.

This hands-on role is ideal for someone who enjoys engaging with guests, delivering polished service and supporting the smooth running of the front-of-house operation.

Key Responsibilities

• Deliver warm, professional and attentive guest service
  
• Assist with daily front-of-house operations
  
• Lead by example and support junior service staff
  
• Maintain exceptional service standards
  
• Assist with table allocations, reservations and guest requests
  
• Maintain strong menu, food, wine and beverage knowledge
  
• Liaise with the kitchen and management team
  
• Handle guest feedback professionally
  
• Assist with opening, closing, cash-ups and operational duties
  
• Help create a welcoming and relaxed atmosphere
  

Requirements

• Previous experience in a high-quality restaurant, boutique hotel or similar environment
  
• Strong à la carte service experience
  
• Supervisory or front-of-house management experience advantageous
  
• Excellent food, wine and beverage knowledge
  
• Confident, polished and guest-focused
  
• Strong communication and interpersonal skills
  
• Calm and organised during busy services
  
• Hands-on team player
  
• Professional presentation and genuine passion for hospitality
  

Ideal for an experienced Senior Waiter ready to step into management or an existing Front of House Supervisor seeking a quality-driven restaurant environment.