FOH Supervisor
Our FOH Supervisor exhibits a dynamic personality, a passion for coaching our crew and an excitement in providing our guests with an amazing experience. This position requires a team oriented, well-spoken individual with the talent to remain proactive in a fast-paced that exemplifies leading by example.
PERKS:
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Medical, dental and vision health benefits
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401(K) Retirement
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Paid sick & vacation time
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Discounted/Free employee meal
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Family & Friends discounts
Essential Duties and Accountabilities
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Oversee the dining areas including table-touch, guest recovery, voids/comps and maintain the proper atmosphere (i.e. lights, music, heaters, fans, etc.).
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Engage with and build relationships with guests to promote future visits.
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Uphold the Company’s service standards and KOF Teamwork Responsibilities.
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Coach and drive positive crew behavior that aligns with our Core Values focusing on accountability, integrity and teamwork.
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Train, develop and supervise crew members; continually observe performance and encourage improvement where necessary.
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Reinforce the crew’s completion of opening and closing checklists.
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Complete Server and Bartender checkouts and ensure all side work is complete.
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Evaluate daily and weekly staffing needs and suggest alternate schedules with Management.
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Conduct opening and opening procedures including opening and securing the location, setting and the alarm, opening/closing the safe, distributing cash drawers and counting petty cash.
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Conduct closing procedures including counting cash drawers and petty cash, securing the safe, verifying the deposit and performing an end-of-night walk through to ensure all window and doors are secure.
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Continually evaluate efficiency standards with the restaurant to increase profitability.
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Effectively communicate with crew, peers and senior management.
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Follow and enforce company policies and procedures.
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Maintain a safe working environment for crew and guests.
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Comply with all city, state, federal and Company regulations, sanitation guidelines, and safety policies and promptly report violations or concerns to the General Manager.