Food and Beverage Director
Summary
Oversee daily food and beverage operations for a theater’s three concession bars and café, managing staff, budgets, and inventory while ensuring high customer service standards.
FOOD AND BEVERAGE DIRECTOR
Steppenwolf Theatre Company is seeking candidates for the full-time position of Food and Beverage Director. The Food and Beverage Director is a key team player within Steppenwolf’s Operations team. This full-time position, reporting directly to the Director of Business Operations & Strategic Growth, manages and leads Steppenwolf’s food and beverage operations across the institution.
Food and Beverage (F&B) Program
Currently, our F&B program consists of three concession outposts within our building: Front Bar (café style food, crafted coffees, and a bar), the Tap bar (beer, wine, and cocktails), and the Balcony Bar (wine forward bar with beer and cocktails). The food program includes on site café style food service, as well as catering for select special events. The bar program focuses on seasonal cocktails, beer, and wine, with an emphasis on local and craft products. All three concession outposts are only operational concurrent with shows in our theatres for pre-show, intermission, and post-show concessions.
This is a position that will require on-the-floor management of the bar and café staff in addition to administrative responsibilities.
Areas of Responsibility:
The Food and Beverage Director will lead the daily operations of the restaurant and concessions program and supervises a unionized cohort of 25-30 part time staff (IATSE 750). The ideal candidate will supervise and educate staff on best practices within the industry and will emphasize friendly, emotionally intelligent and efficient service. The Food & Beverage Director will be responsible for budget management, ROI strategy and analysis, creating staff schedules, managing purchases and inventory, ensuring adherence to food safety procedures, implementing excellent customer service, coordinating with other internal departments to streamline service, and serves as a knowledgeable source of information about trends and advances within the restaurant and bar industry. This position leads by example, setting a professional and friendly environment focused on customer service.