Food and Beverage Manager

Summary:

Responsible for food and beverage service for the Club. Directly supervises the lead servers, bartenders, DRAs, and front-line service staff. Responsible for hiring, continued staff development and training. Ensures exemplary private club service standards are maintained by providing exceptional service in a clean and professional environment.

Essential Duties and Responsibilities include the following:

• Maintains a highly visible presence with members, guest, and staff on the floor
• Greets guests and participate with service
• Conducts effective orientation and training for new staff
• Plans and implements professional development activities for staff
• Sets, trains and maintains service standards for all front-line service staff
• Ensures that established policies and procedures for club operations are maintained and adhered to by club staff
• Monitors employee dress codes according to policies and procedures
• Ensures that all legal requirements are consistently met. This includes, but is not limited to, federal, state, and/or local laws pertaining to alcoholic beverages and accurate wages and hours for all employees in their purview.
• Schedule performance reviews for staff at 90 days and annually
• Addresses member and guest complaints and advises the Clubhouse Manager about appropriate corrective actions taken
• Implement and monitor sanitation and cleaning schedules
• Maintains the cleanliness and organization of designated food service and storage areas
• Conducts regular inspections to ensure standards are maintained
• Inspects to ensure that all safety, sanitation, energy management, preventive maintenance and other standards are consistently met and reports any deficiencies to the Clubhouse Manager or Building Superintendent
• Daily sales tickets and banquet billing is accurate and provided to the accounting office in a timely manner
• Ensures budgeted expenses and costs are maintained or improved upon, and establishes controls to meet or exceed budget
• Audits and approves weekly payroll and ensures it is within established budgets, submits payroll reports to Clubhouse Manager
• Reports violations by members and guests of club policies and rules to the Clubhouse Manager

Other duties and responsibilities may be assigned by the Clubhouse Manager.

Supervisory Responsibilities:
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Managing and maintain beverage and glass inventories.