Food and Beverage Manager

POSITION OVERVIEW

Develop, implement, and maintain quality standards for the Food & Beverage Outlets, including supervision and direction of service team members in the Harvest Restaurant, Pantry, Pool Bar, etc. Ensure excellent customer service and create memorable experience for all guests in a friendly and professional manner.

DUTIES AND RESPONSIBILITIES

• Train, supervise, counsel, and discipline team members for an efficient operation. Schedule and direct team members in their work assignments.

• Organize and conduct pre-shift meetings communicating pertinent information to the team members, such as outlet updates and menu changes.

• Interact positively with guests promoting The Ranch at Laguna Beach's facilities and services.

• Resolve problems to the satisfaction of involved parties.

• Organize special events with the Sales and Catering team such as receptions and events.

• Maintain communication with team members to ensure guests service needs are met.

• Move throughout facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met.

• Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality.

• Give guidance toward improvement and make necessary adjustments for consistency.

• Maintain profitability of the restaurant and all Food & Beverage outlets to support overall operation.

• Assist with cost control and equipment costs (minimizing loss and misuse). Evaluate cost effectiveness of all aspects of operation.

• Ensure par stock levels are maintained by calculating inventory, ordering, and retrieving supplies and stocking shelves by stooping, bending, lifting heavy articles, and reaching overhead.

• Work with the Director of Food & Beverage to create and maintain a successful bar and beverage program.

• Meet with vendors to discuss and sample products for the beverage program

• Develop and implement cost saving and profit enhancing measures.

• Manage kitchen and front of house staff to ensure flow of service is up to par.

• Utilize prescribed cash handling and all payment procedures to accurately charge customers.

• Scheduling, time keeping and editing, control labor based on business levels.

NOTE: This description is not intended to be all-inclusive. Other related duties may be assigned as required in addition to the duties outlined above.