FOOD AND BEVERAGE SERVER

Position Summary:

The Restaurant Server is responsible for coordinating the entire server station and effectively communicating with both front and back-of-house staff to provide a dining experience that exceeds guest expectations. This position promotes positive customer relations while delivering high-quality service in a fast-paced, dynamic casino environment.

Essential Functions:

• Obtain an assigned station from the Manager at the start of each work shift.
• Greet guests, present menus, and make suggestions regarding food, beverages, specials, and services, ensuring all guest questions are answered.
• Maintain in-depth knowledge of the menu, including ingredients, preparation methods, special requests, and dietary options.
• Ensure the prompt and accurate service of food and beverages.
• Confirm guest orders are prepared and served properly and in a timely manner.
• Perform side work before, during, and at the end of each shift to ensure workstations are stocked and clean.
• Maintain cleanliness of the workstation, bussing duties as necessary, and ensure the dining area remains organized and presentable.
• Demonstrate the ability to handle peak period demands and efficiently manage multiple tables.
• Communicate effectively with the wait staff, Manager-On-Duty, and other team members to ensure service efficiency.
• Work closely with cooks, bartenders, and serving staff to ensure smooth operations.
• Immediately clean up spills or address hazards, ensuring a safe environment for guests and staff.
• Report any accidents or unsafe conditions to the Manager-On-Duty and the Security Department.
• Follow all personnel, safety, and department policies and procedures.
• Perform other general duties as directed by the Front of the House Supervisor.

• Alignment with and demonstration of the organization's Vision, Purpose, Values, and Commitments is an essential function and expectation of this position.